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Tonyp145

Member
Joined
Feb 18, 2014
Messages
22
Location
Seattle, WA
You've been playing guitar for 40 yrs and can't fix a simple strap button issue?? First thing I do with any guitar I buy is buy strap locks. They always have a little larger screw (Schaller strap locks). Sorry if I sound like a jerk, not my intentions

I know it's shameful, but how about if I don't start learning on a $2,000+ guitar that I've owned for less than 24 hours?
 

Tonyp145

Member
Joined
Feb 18, 2014
Messages
22
Location
Seattle, WA
Oh yeah, Schallers are what I had before and I had forgotten that those screws are a little bigger. Maybe I'll pick up a set on my way home tonight and see if that takes care of the problem.
 

Tonyp145

Member
Joined
Feb 18, 2014
Messages
22
Location
Seattle, WA
irst thing I do with any guitar I buy is buy strap locks. They always have a little larger screw (Schaller strap locks).

Thanks man this really helped me, now I know why both strap button screw holes are stripped. Someone probably bought it, installed strap locks, then took them out and returned the guitar. I'm guessing the other buyer may have had something with the whammy bar disappearing too (they stole the one they gave me from another JP). Anyway I just called GC and they're ordering me a new one from EBMM. Sorry to be so fussy but I really want that new car smell if you know what I mean.
 

orion_21

Well-known member
Joined
Jun 10, 2011
Messages
112
Location
Greenville, sc
It's an easy fix but don't send it back to GC. If you don't want to do it yourself then send it to EBMM.

If u want to fix it, pull the screws out and fill the holes with wood glue. Then jam and shove and pound a couple tooth pics into the holes and let it dry. Cut the toothpics flush, then drive in new screws. I've done this on my 19lb LP after I had one strip out and it's strong as nails.
 

Kenji20022

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Joined
Jun 19, 2011
Messages
270
Location
Deerfield Beach, Florida, United States
Good deal, don't listen to these guys telling you to NOT return it. I don't know what kind of expectations people have, but if I got a guitar and needed to fix it myself with toothpicks, I wouldn't have it with me for long. If you pay for something to be new, you should get something NEW, and FREE of defects. When I bought my JP12 last year NEW, someone had apparently handled it and dinged the neck. Had them just go and send it right back and got a new one within 5 days that was perfect, yeah I could just put some super glue on it and level/polish it to fix it. But no, you should NEVER be expected to do this.

Thankfully, the new JP6 will sound and feel just as amazing as that one. Customer Service at EBMM is great also, they really helped me out when I wanted to get my nut filed for 10's and sorted a couple of issues I was having with buzz. But you do have to pay shipping to send it out to them, completely reasonable for a warranty repair. But I'd just have Guitar Center pull a new one from their inventory for you.

And this has never been an issue on mine, I have Schaller Straplocks on my JP6 PDN and JPX7. And the stock buttons on the others, and they're all very stable and easy to play without having to worry about that issue.
 

Blue1412

Member
Joined
Dec 3, 2013
Messages
22
Sweet, enjoy that new guitar, without a doubt the best quality out there. Hands down.
 

Tonyp145

Member
Joined
Feb 18, 2014
Messages
22
Location
Seattle, WA
Thanks guys, I spent the evening recording demos for my new act. This guitar plays like buttah! Definitely falling in love with the JP6. I love the sound and the easy playability! I'll post links when they're ready.

I know I overreacted a little today but thank you all for talking me through it, I appreciate all the input and advice.
 

stealthtastic

Well-known member
Joined
Jun 21, 2013
Messages
46
Congrats on the guitar. I have never had any issue like the one you described and have owned 6-7 JP6/JP7s now. It is definitely and odd issue!

Hopefully everything works out for the best.
 

DrKev

Moderator
Joined
Jul 8, 2006
Messages
7,507
Location
Somewhere between Paris, Dublin, and Buffalo
Your guitar is sold as new it is under warranty and GC will fix any issue that needs to be fixed, even if that means replacing the guitar. EB customer service are the best in the business and they are there to help. Any repairs you attempt at home could invalidate your warranty so be careful folks.

Remember the mantra around here is...

"Bring it back to where you bought it or call Customer Service."

There is a good reason for that.
 

kestrou

Well-known member
Joined
Feb 6, 2013
Messages
1,773
Location
Danville, IL
If u want to fix it, pull the screws out and fill the holes with wood glue. Then jam and shove and pound a couple tooth pics into the holes and let it dry. Cut the toothpics flush, then drive in new screws. I've done this on my 19lb LP after I had one strip out and it's strong as nails.

I've done exactly your approach - but do you really have a NINETEEN POUND Les Paul? Woof! You have a stronger back than me! :)

kestrou
 

uOpt

Well-known member
Joined
Aug 2, 2008
Messages
377
Location
Boston, MA, USA
Do not use just glue for this repair.

You need wood filler (which is wood fragments mixed with glue) or do a mix yourself, e.g. baking soda and glue.

The glue retracts its size too much to be useful for this. Home depot has wood filler in nice packages like toothpaste. It works fine.

This is especially true for basswood. Basswood sounds awesome but screws come out all the time. It is very soft.
 

GHWelles

Well-known member
Joined
Jul 28, 2005
Messages
1,375
Location
Rancho Mirage
Dip toothpick in wood glue, place in hole, break off flush, screw in strap button and let dry overnight. Done
And I am working on the one man band thing too with a Roland VG8-ex. I am going to mount a GK3 pickup on my JP6. :0
 
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Tonyp145

Member
Joined
Feb 18, 2014
Messages
22
Location
Seattle, WA
Cool GH, I'd love to hear more about what you're doing and how you plan to incorporate the guitar synth.

So I have to add a coda to this thread. The other day I found where you can ask EBMM for the manufacturing date of your guitar so I submitted my SN just out of curiosity. Apparently my "new" guitar left the factory on September 9th, 2011! Seriously!? I've been meaning to call GC back to confirm the guy ordered the replacement for my JP6, but I didn't want to seem like a nag (but let's face it, these guys "forget" to do things like this all the time). Guess I have something to talk about with him now. >:-O
 

GHWelles

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Joined
Jul 28, 2005
Messages
1,375
Location
Rancho Mirage
Cool GH, I'd love to hear more about what you're doing and how you plan to incorporate the guitar synth.

Mainly I use the VG-8ex as a modeler because it has a really nice acoustic 6 and 12 sting models, which you can play into the Boss Rc-300 Loop station, and then switch to an electric model for solos over the top. Or you can loop all sorts of weird guitar synth sounds. I am adding the GK pickup to my JP6 because with these modeling devices I find the guitar playability is critical as the tube amp feel is not there to make up the difference if the guitar is not perfect. Makes me nervous to majorly mod my number one guitar but it is to play not for display :)
 
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