Parts Question

[hambucker]

I just realized the neck plate on my Axis has cracked. It's the middle "5th" bolt, and it seems to be holding just fine rght now. In the future I may want to to get a new neck plate though. Is that possible? I know EB is pretty strict on what they will sell aftermarket, I'm just not sure what to do if the crack continues to spread over time.

 

[Mick]

Customer service!!!
But I guess since it holds the Serial number you will have a problem here.
And they won´t sell you a blank one. But I´m sure they will find a way to help you.
Just give them a call.

 

[phatduckk]

Customer service!!!
... I´m sure they will find a way to help you.
Just give them a call.

+1

ya... all of us would just be guessing. best bet is to see what the good 'ol customer support folk have to say. they're the best in the biz... im sure they'll help ya out:

http://www.ernieball.com/contact/
[email protected]
1-800-543-2255

 

[Jonny Dubai]

+2....They have always been great to me with things like that.


Jonny

 

[hambucker]

Thanks guys!

 

[skabassist13]

I'm curious about what they say about this. When you find out, would you please tell us what they will do? Thanks.