Petrucci guitar help please

[mp20]

I have a Petrucci guitar its been great but over the last couple of weeks it has started to randomly cutting out on me.
I have some other guitars that do not have this problem so I know it is nothing on the amp/cord end.

It has something to do with the input jack. i have put new batteries in it and this did nothing. It doesnt cut out with any ryme or reason. I will be playing then I will lose the signal then a few secs later back on. Sometimes it wont go off again or it might just continue to cut in and out rapidly.
It does have the piezo saddles and two input jack thing. One of my saddles went out on the peizo a couple months back dont know if this has anything to do with it.
love the guitar its a bfr but man I have had a lot of problems with it.Its just shy of a year old guitar and I paid more for it then any other guitar Ive owned.
Its only been played at my house never gigged or anything like that.

I hope someone has a suggestion for me that is cheap. Lost job have no money and cant play my guitar.
Life is pretty bad at the moment Please help

 

[beej]

Without seeing the guitar in person, there's not much any of us can say. I would try and narrow down when it happens- are you using the mono or stereo out when this happens? Do both magnetic and piezo signals cut out? Etc.

Your best bet is to call or email customer service, they're great and will help you out.

 

[DrKev]

Yep, what Beej said.

If the guitar is still under warranty bring it back to the store you bought it from and let them take care of you. If you can't do that, Customer Service are the people to talk to.