piezo + mag = problem

[peat]

hey guys

ill just explain my problem

i have a fully loaded jp6 (original model)

when i run the magnetics from one outout
and the piezo from the other
everything is fine

however, if i blend the two together on the guitar and send them out the one output, it seems as though the A string is alot quiter than everything else
almost like the piezo is out of phase with the magnetics just on that one string

if i switch between the two, they are fine by themselves, only when they are combined on the guitar is it a problem

now i live in australia, so its a little difficult for me to ring customer service
does anyone have any ideas or has experienced a similar problem
or who should i call in sydney to have a look at it?

thanks alot

edit: silly me ill email customer service

 

[beej]

Wow, that does sound odd. Could well be a phase issue. Yep ... email CS ...

 

[Big Poppa]

australian distributor CMC+your problem=no post here Thanks

Im sorry Im having to crack down on customer service threads they are ruining the forum