Question Problems with Fret on JpXI 6

[Ytugator]

Today I changing strings on my JpXI 6 , it comes to me in November, and see diffect on the 16 fret. Look Image.




I am sure that this is not a mechanical failure. What you recommend to do?

 

[beej]

Not sure what I'm looking at exactly. But if you have an issue with a new guitar, you need to email the customer service folks, and they can help you out.

 

[ohdamnitsdevin]

^this. They're wonderful.