asianjeff
Well-known member
I was cleaning and adding oil to my fretboard the other day and I took off all the strings. When I took the strings off, I heard a pop. Didn't think much of it since I figured it was the tension on the neck was gone. Cleaned the fretboard, made it nice and clean. I put the strings back on... then immediately I noticed something was really wrong... After adjusting the action setting everything back, I noticed when I play my open E, theres a metal rattling sound coming from the neck. There is no fret buzz anywhere, it only happens when I play the open string. The neck looks straight and the action is set up right... But the rattling sound won't go away. I called customer service and arranged for it to be sent back to SLO... Kinda depressed because this will be the second time I have to send it back to SLO since the I bought the guitar in Feb... But I wanted to see what you, the mighty forumites, think could be the problem. Was I not supposed to remove all the strings at once when I clearn my fretboard? Is this something serious like the trussrode snapped or came loose, or something minor... Thanks for any input...