Structural damage on kaizen guitar

[JLJ]

Anyone has a broken.wood close to pivots on kaizen 7 i add my video here since the archive is heavy.

Jöhn Lände on Instagram: "Serious structural issues in this 4K usd guitar. I request my money back. Music man US already informed. Bad investment.@music_man @music4u_pe #viral Kaizen guitar @tosinabasi @guitarworldmagazine"

49 likes, 1 comments - stringkbds on November 13, 2025: "Serious structural issues in this 4K usd guitar. I request my money back. Music man US already informed. Bad investment.@music_man @music4u_pe #viral Kaizen guitar @tosinabasi @guitarworldmagazine".

www.instagram.com

 

[beej]

Hello- you only needed to post this once. I've deleted the duplicate posts.

Wow! That looks awful. Sorry to hear about it.

From your Instagram, it looks like Billy responded and Music Man is taking care of you. Hopefully they will get you sorted out soon.

 

[JLJ]

Hello- you only needed to post this once. I've deleted the duplicate posts.

Wow! That looks awful. Sorry to hear about it.

From your Instagram, it looks like Billy responded and Music Man is taking care of you. Hopefully they will get you sorted out soon.

Yes awful. they are building a new body, but it is a lot of money for an instrument with such issuwes, same stuff with a majesty Hydrospace one fret out 6 K guitar, what is happening with quality control in special expensive guitars

 

[beej]

This is being done under warranty? Then they are taking care of you?

I have never seen this issue before … that’s a new one for me. But issues do happen, that’s why they have a customer service department.

 

[JLJ]

This is being done under warranty? Then they are taking care of you?

I have never seen this issue before … that’s a new one for me. But issues do happen, that’s why they have a customer service department.

They will take care my.concern is whether this happens again what are they gonna do? Since this is a very expensive instruments Warranty time is still not clear to me.

 

[tbonesullivan]

Multi-scale tremolos seem to be an interesting study in engineering. I would think with that much more of a "lever" on the bass side, it may be putting a lot more force on that bridge post when compared to the treble side. I've seen some designs that have the bass pivot significantly behind the treble side, though I would think that using it would move the strings to the bass side when the tremolo was used.

Others area cam based design like a kahler, and then there are those with a mechanical thing where each string kinda has it's own little bridge.

 

[DrKev]

Yes awful. they are building a new body, but it is a lot of money for an instrument with such issuwes, same stuff with a majesty Hydrospace one fret out 6 K guitar, what is happening with quality control in special expensive guitars

Quality control is just fine. Every manufacturer has warranties and customer service and that's for a reason - no production line is perfect, even less so working with natural materials like wood, and issues can and do happen/appear after the instrument leaves the factory. In fact every manufacturer in every industry has an all cause warranty claim rate in the region of 1% (some industries are higher). This particular issue is extremely rare. I don't recall seeing it reported before here on the forum before. It's not indicative of a quality control, and Music Man are looking after you as they should. All will be well.