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Help! Terrible problem with my jp12-7!!! :(

Angus-Tiado

Angus-Tiado

Member
Joined
Oct 26, 2014
Messages
13
Location
Santiago, Chile, Chile
Hey there music man owners/lovers!! im recently a not really proud owner of a mint JP12-7 bought at prymaxevintage 2 weeks ago. I live in Chile so i got my guitar after waiting two terrible weeks, and find out that the guitar has this terrile problem. I really don't know if its a construction problem, or a set up problem, but my guitar tech saw the guitar and said that it was a construction problem, and i reaaaaaally trust this guy.

The problem is the strings ( and mostly the high e) are not straight, and this issue at the higher frets, make imposible to play the guitar, at least at the first string (Starting by 17th fret).

Im really desperate and now i have real doubts about EBMM quality. I hope im just wrong, but i cant seem to fix this issue! Here are some pics, i hope you can help me!

Cheers from the South of the World!


http://i59.tinypic.com/ruofww.jpg

http://i58.tinypic.com/2nqtutg.jpg

http://i59.tinypic.com/2e0u0zr.jpg
 
DrKev

DrKev

Moderator
Joined
Jul 8, 2006
Messages
7,496
Location
Somewhere between Paris, Dublin, and Buffalo
Hi there and welcome to the forum!

This looks like neck has shifted in the neck pocket. It can happen to any bolt-on neck guitar and is a simple 30 second job for a any guitar tech to fix. So simple you can do it yourself...

Loosen the neck screws (use the correct size screwdriver) so that the neck can move a little side-to-side in the neck pocket. You are not removing the screws just loosening them. Then gently push or pull the headstock until the strings are in the right place. Hold the neck in that position and tighten the neck screws. A friend lending a third hand to hold the guitar/neck can be very useful.

Warning - use the correct size screw driver and make sure it is in good condition. Be careful that the screw driver does not slip and damage the finish of your guitar.

If you were unable to shift the neck to correctly align the strings, then you must contact the store and get the guitar back to them for replacement.
 
PBGas

PBGas

Well-known member
Joined
Sep 21, 2006
Messages
275
Location
Canada
Excellent advice and works perfectly when needed. You just need to very slightly loosen them screws. If your friend is a tech and didn't know how to do this, how can you trust him as a tech? The other option is to put a shim on the one side to shift it over a bit. I'm also wondering if who you bought it from has been honest? Was the guitar damanged and they didn't tell you about this when you bought it? I have a JP12 7 and it is an amazing guitar in every way.
 
fbecir

fbecir

Well-known member
Joined
Jul 3, 2005
Messages
2,994
Location
Paris, FRANCE
PBGas said:
I'm also wondering if who you bought it from has been honest? Was the guitar damanged and they didn't tell you about this when you bought it? I have a JP12 7 and it is an amazing guitar in every way.
Click to expand...

This kind of thing can happen during shipping. If your guitar case falls, the vibrations can be transmitted to the guitar. I had this problem with my Morse : the guitar case fall from the trunk of my car. It was a very small fall (50 cm) but the neck shifted a bit.
I just apply some pressure on the neck to put it straight (I didn't loose the screws : just brute force and ignorance ...).
Dr Kev solution is the good solution.
 
DrKev

DrKev

Moderator
Joined
Jul 8, 2006
Messages
7,496
Location
Somewhere between Paris, Dublin, and Buffalo
Ha ha! Yes, you are not wrong! :D

Every guitar neck can move a little in the pocket. The screw holes are always slightly bigger than the screws, the neck pocket has to be slightly larger than the neck (or the neck won't fit) and manufacturing tolerances means that some neck/pocket fits can have a little more or less room than others. FWIW, EBMM guitars do shift less often and the necks are better fit in the pocket than most other bolt-on neck guitars. But yes, they do move a little.

Stay tuned, I'm uploading a video...
 
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