Tuning problems with JPMM

[Daydream]

Hi,
I have a tuning problems with my JPMM 6-string. The problem is that the high e string always goes out of tune when I bend it. And when I do some extreme bends it goes out of tune even more drastically. So I basically keep retuning it until it reaches its “top” and the end ball of the string (or how is it called properly) starts to unwind inside the bridge cause of the high tension. The string is under a great tension and still not in tune then. As far as I remember it didn’t happen earlier. The guitar is only a month and couple of weeks old… I do however play in lower tuning (half step down) and changed the string gauges to 10-46 but also tried to adjust the guitar for it…looks like not properly though
Any advices are welcome

 

[Larry]

Give customer service a call Monday

1-800-543-2255

 

[Spudmurphy]

When changing strings get the Ernie Ball RPS (reinforced plain strings) which will probably help.

 

[SteveB]

Not that I'm qualified to diagnose the problem, but I'd start by looking at two things. First check the nut slot to see if the string is getting caught in there, maybe it needs to be worn in a bit? The other thing I'd do is examine the locking tuning key for that string.. do you have it cross-threaded or maybe even turned the wrong direction to a point where it's 'stuck'?

Otherwise, I haven't a clue.