Question Valentine neck splitting, anyone?

[2mdude]

Just wondering if anyone with a Valentine has experienced any wood splitting issues with their neck. I've got one with a roasted maple neck/fretboard and it has developed a longitudinal split at the heel end of the neck, running up the fretboard (through a fret). Don't have a photo at the moment but will get one when I'm back at home.

Anyone have any ideas on a good way to stabilize the crack to keep it from progressing?

 

[dibart77]

Never heard of this happening. I would strongly recommend you contact EBMM Customer Service -- they'll make it right.

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[tbonesullivan]

Oh dang! I mean, anything is possible, it's wood. Definitely contact customer service.

 

[2mdude]

Well first off, I finally had a chance to snap a photo of the crack last evening but when I pulled the guitar out, there wasn't much to photograph.

I first noticed the crack while restringing the guitar and servicing/conditioning the neck. It would seem the conditioning infused some extra juice into the wood and caused it to swell a bit. Regardless, it's obviously still there and still frustrating as it is stored in a rather stable environment temperature and humidity-wise. I don't understand why it would have cracked as it has.

Never heard of this happening. I would strongly recommend you contact EBMM Customer Service -- they'll make it right.

I'm actually the second owner of this guitar and it's now more than a year old, so I really have no warranty claim of any kind. I'm not sure how much benefit there is in contacting EBMM CS as a result.

 

[dibart77]

I'm actually the second owner of this guitar and it's now more than a year old, so I really have no warranty claim of any kind. I'm not sure how much benefit there is in contacting EBMM CS as a result.

I think you're underestimating how awesome EBMM is. EBMM CS is solid. Worst case you make a phone call and get disappointed. Best case they say, "Send it in and we'll sort it out." Can't hurt to try!

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[tbonesullivan]

Yeah, definitely still contact them! Also definitely still would want to see a picture of that crack, mainly for curiosity. It's an extremely rare occurrence.

 

[2mdude]

I think you're underestimating how awesome EBMM is. EBMM CS is solid. Worst case you make a phone call and get disappointed. Best case they say, "Send it in and we'll sort it out." Can't hurt to try!

Fair point. I assumed because I wasn't the original owner and it's well beyond the warranty period regardless, I had no footing on the issue.

Also definitely still would want to see a picture of that crack, mainly for curiosity. It's an extremely rare occurrence.

I definitely want to document it better, regardless of any outcome with EBMM CS. I should have done that when I discovered it, but the very discovery of it had me in a bit of a dark funk. I will post pictures here once I can snap some that illustrate it well.


Appreciate the replies, guys.