VPJR Tuner Help

[tengoal]

I had used this pedal for less than a year before the screen started to go bad. The pedal still works, but the screen is really messed up. Can it be fixed? I assume I am out of warranty (purchased through Sweetwater on 4.16.2021). As of right now, I would neither recommend this pedal and if it can't be fixed probably would not buy it again. Really disappointed because while it worked it was exactly what I wanted.

 

[beej]

Have you contacted Ernie Ball about this? Drop the customer service team a line- link is in my signature. Hopefully they can help you out.

 

[tengoal]

Thanks will do.

 

[DrKev]

Also call Sweetwater. Don't they have a 2 year warranty on nearly everything?

Sweetwater's Free 2-year Warranty! | Why Sweetwater

Check out the Sweetwater's Free 2-year Warranty! | Why Sweetwater page at Sweetwater — the world's leading music technology and instrument retailer!

www.sweetwater.com

 

[tengoal]

Not sure, but I've reached out to them in any case. Thanks for the help.