Question will ernie ball service instruments with no warranty?

[Frantic Slayer]

will ernie ball service older instruments for a charge...lets say something catastrophic happens like your pick up or preamp dies...can you still send it back after a years time is up and have them fix it (at your own expense if necessary). im not in this boat, just something ive been wondering

thanks

 

[mynan]

I think they do, but you should probably call customer service for the specifics.

 

[Kristopher]

Yes, but it won't be free.

 

[Frantic Slayer]

thats good as long as someone has your back

 

[INMT]

I have a 1995 Silo. They took care of it no problem (obviously it was not free).

 

[Frantic Slayer]

do you have to be the original owner? (last question i promise)

 

[INMT]

do you have to be the original owner? (last question i promise)

Nope

 

[Frantic Slayer]

thanks guys i appreciate the fast replies... good to know that ernie ball has your back if something goes wrong

 

[jasper383]

I sent my fretless SR4 to EBMM after talking to AJ at customer service. The preamp was not working, and I just didn't trust the local repair people around here with it. I also wanted the board planed.

EBMM replaced the battery wire and planed the board, at a very reasonable price (even with shipping both ways, less than what a local luthier would charge). They received the bass and repaired it, I think, the same day. The time I didn't have the bass was almost all UPS transit time.

Great experience.