• Ernie Ball
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beej

Moderator
Joined
Aug 16, 2004
Messages
12,282
Location
Toronto, Canada
It's hard to diagnose a noise issue remotely. If you're noticing a change when you touch the strings or bridge, that suggests a grounding problem. (Assuming that it's not your cable, amp, etc. and they work fine with another guitar.)

With a non-piezo guitar (no preamp), this should be pretty easy to diagnose. If it's happening with both pickups, then it's something between the selector switch and the output jack. You could take the back plate off and have a look- perhaps snap a picture or two and we could try to help.

But your best bet would be to drop the customer service guys a line and see if they can help you out first.
 

henlo

Member
Joined
Sep 8, 2018
Messages
6
Thanks for the reply, I've messaged the guys at customer support and waiting on a response. I'm not home tomorrow but will post a pic asap. Thanks.
 
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