• Ernie Ball
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Dangerbird

New member
Joined
Nov 8, 2024
Messages
4
Location
Baltimore, Maryland
Having commissioned the now legendary Paul Reed Smith to build me a five-string bass back in 1977, I’m no stranger to this configuration of the instrument. However, before a few months ago, it’d been almost twenty years since I’d purchased one of the current generation of five-string instruments. A lot has changed – in particular, the availability of a wide array of string sets specifically designed and gauged for five-string basses.

Back in August 2024, I took possession of my first “new” instrument, a used 2015 Fender Mexican-made Jazz Bass V, wanting to discover what improvements this new generation of basses has to offer. Of course, nobody buys a new bass without buying a couple sets of strings; so, I had the bass strung with Ernie Ball Slinky Nickel Wound strings, 50-135 gauge. I really enjoyed the feel and the sound of the instrument! Then after about two months, the preamp suddenly failed; back to the store (and guitar tech) we go! While ambling around the Guitar Center store this time (waiting to speak with the guitar tech), I picked-up a set of the Cobalt series strings, thinking that I might as well jump into 21st century improvements with both feet! My plan was to try them on the new bass once it got well.

As it turned out, the instrument had been incorrectly modified by its previous owner, wired in such a way that the battery was always on, excessively biased, and consequently, the preamp burned out. Thus, with a new preamp on order, I decided to put the set of Ernie Ball Slinky Cobalt 45-130 gauge strings on a bass I don’t particularly like, and don’t play much, to use while my new bass was in rehab. I was blown away by the feel and sound of these strings! Even though I still don’t like that particular instrument (the sound is great, but the look and overall feel of the instrument don’t really work for me), the difference the Cobalt strings made was significant.

So impressed was I with the sound of the Cobalt strings that I ordered three (3) more sets of 45-130 gauge strings from Amazon. When they arrived a few days later, I put a set on my go-to bass, a 40+ year-old PRS five-string fretless, and again I was bowled over by the fresh new sounds that began to emanate from this instrument. Needless to say, I was chomping at the bit to get my new bass back from the tech so I could try these strings on it as well.

I waited a week after getting my rehabbed “new” Fender Jazz Bass V back from the tech, fresh with a new set 50-135 gauge strings and a John East preamp, before finding myself unable to resist the urge to install a set of the Cobalt strings on this bass too. Now we get to the disappointing part of this tale...

As I began to install the low-B string (130) on the new bass, I heard a crack midway after the second complete wrap of the string around the tuner. Continuing to turn the knob, the string began to unravel. Apparently the core of the string broke at the tuning post as I was installing it on the bass. Fortunately I had another set from which I could scavenge the low-B string and just keep things moving. Same thing happened! There I sat having broken the B-string from two new sets of strings. I decided to go ahead and install the rest of the set of Cobalts, with no further unraveling incident, while using a thick E-string from an old set of strings as a temporary substitute for the broken B-string, in an attempt to maintain some sort of balanced tension across the neck until I could figure out my next move.

A few days later, I ordered from Amazon one more set of the Cobalt 45-130 gauge strings and two sets of the Cobalt 50-135 gauge. When they arrived, I guardedly pulled the 130 string from the pack and began to install it on the bass. After a few twists, I heard that now all-too-familiar snap, and then watched as the B-string from yet a third set continued to unravel. I removed the complete set of 45-130 gauge strings from the bass and then strung it with one of the 50-135 gauge sets. These strings installed with no incident. The sound is amazing. But, my faith in Ernie Ball’s quality control is shaken. I’ve gone through three sets of strings that were unusable, at a cost of $31/set!

To make matters worse, moments before joining this forum, I sent an abbreviated version of this tale to Ernie Ball customer support (Contact), along with an offer to return the two sets of unused Cobalt 45-130 gauge strings (of course, minus the snapped 130-gauge strings) in trade for two sets of Cobalt 50-135 strings (at least they survived the installation process), and after more than a week I have yet to get a response of any kind.

I’ve been playing and stringing basses for almost fifty years and I’ve never experienced such consistent failure with a product. Love the sound! Can’t afford the inconsistent quality.

So shaken is my faith in the product that I was moved to share this tale.
 

tbonesullivan

Well-known member
Joined
Aug 24, 2012
Messages
2,394
Location
New Jersey
Ooof, that really stinks. Now, you purchased these from amazon. Was it directly from amazon or from another seller on amazon? Amazon unfortunately is utterly horrible about allowing huge amount of counterfeit products on their site.

It also seems a bit odd that only this one bass seems to have these issues. Where exactly on the string is the core breaking? At some random point on the thinner end, or is part of the larger section of the string breaking. The wrappings on the cobalt strings are different, but I don't know how different the core wires are. Just seems odd that the B-string specifically would break, but only on that one bass.
 

Ted

Well-known member
Joined
Sep 26, 2022
Messages
207
Location
St. Louis
Amazon unfortunately is utterly horrible about allowing huge amount of counterfeit products on their site.
Yes. And without getting into it too much, not only do they allow counterfeit products, they then allow these foreign scammers to target the listings of the ACTUAL legitimate manufacturers of the original products-- and have the legitimate company's listings pulled while the counterfeit scammers are allowed to keep their listings up. Then people will get the shitty counterfeit products and go leave terrible and damaging reviews of the legitimate company and their products-- not realizing they actually bought cheap knock offs. They will contact the legit company asking for a refund-- after they gave some counterfeiter their money. The horror stories I hear about Amazon's practices never end.

The amount of money and time and productivity lost from American companies because of the softpedal way that Amazon deals with obvious foreign scammers is outrageous. I HATE Amazon.
 
Last edited:

Dangerbird

New member
Joined
Nov 8, 2024
Messages
4
Location
Baltimore, Maryland
Ooof, that really stinks. Now, you purchased these from amazon. Was it directly from amazon or from another seller on amazon? Amazon unfortunately is utterly horrible about allowing huge amount of counterfeit products on their site.

It also seems a bit odd that only this one bass seems to have these issues. Where exactly on the string is the core breaking? At some random point on the thinner end, or is part of the larger section of the string breaking. The wrappings on the cobalt strings are different, but I don't know how different the core wires are. Just seems odd that the B-string specifically would break, but only on that one bass.

All of the points you raise were considered in my thought process as I approached this problem:
  1. The Amazon Issue: That's why I offered to return the unused strings directly to Ernie Ball, instead of reaching back to Amazon.
  2. That particular bass and string: That's why I ordered another set of the 45-130 gauge from Amazon and two (not one) sets of 50-135 gauge strings. So far, the 50-135 gauge strings have not proven problematic. On the broken 130s, the break/unraveling occurred at the thinnest part of the string... at the second wrap around the post.
 

Dangerbird

New member
Joined
Nov 8, 2024
Messages
4
Location
Baltimore, Maryland
Yes. And without getting into it too much, not only do they allow counterfeit products, they then allow these foreign scammers to target the listings of the ACTUAL legitimate manufacturers of the original products-- and have the legitimate company's listings pulled while the counterfeit scammers are allowed to keep their listings up. Then people will get the shitty counterfeit products and go leave terrible and damaging reviews of the legitimate company and their products-- not realizing they actually bought cheap knock offs. They will contact the legit company asking for a refund-- after they gave some counterfeiter their money. The horror stories I hear about Amazon's practices never end.

The amount of money and time and productivity lost from American companies because of the softpedal way that Amazon deals with obvious foreign scammers is outrageous. I HATE Amazon.

Having purchased my first set from Guitar Center, the sets I bought from Amazon are by all appearance of authentic character.
 

Low Freq

Member
Joined
Jan 27, 2008
Messages
8
Location
SW, OK
Having commissioned the now legendary Paul Reed Smith to build me a five-string bass back in 1977, I’m no stranger to this configuration of the instrument. However, before a few months ago, it’d been almost twenty years since I’d purchased one of the current generation of five-string instruments. A lot has changed – in particular, the availability of a wide array of string sets specifically designed and gauged for five-string basses.

Back in August 2024, I took possession of my first “new” instrument, a used 2015 Fender Mexican-made Jazz Bass V, wanting to discover what improvements this new generation of basses has to offer. Of course, nobody buys a new bass without buying a couple sets of strings; so, I had the bass strung with Ernie Ball Slinky Nickel Wound strings, 50-135 gauge. I really enjoyed the feel and the sound of the instrument! Then after about two months, the preamp suddenly failed; back to the store (and guitar tech) we go! While ambling around the Guitar Center store this time (waiting to speak with the guitar tech), I picked-up a set of the Cobalt series strings, thinking that I might as well jump into 21st century improvements with both feet! My plan was to try them on the new bass once it got well.

As it turned out, the instrument had been incorrectly modified by its previous owner, wired in such a way that the battery was always on, excessively biased, and consequently, the preamp burned out. Thus, with a new preamp on order, I decided to put the set of Ernie Ball Slinky Cobalt 45-130 gauge strings on a bass I don’t particularly like, and don’t play much, to use while my new bass was in rehab. I was blown away by the feel and sound of these strings! Even though I still don’t like that particular instrument (the sound is great, but the look and overall feel of the instrument don’t really work for me), the difference the Cobalt strings made was significant.

So impressed was I with the sound of the Cobalt strings that I ordered three (3) more sets of 45-130 gauge strings from Amazon. When they arrived a few days later, I put a set on my go-to bass, a 40+ year-old PRS five-string fretless, and again I was bowled over by the fresh new sounds that began to emanate from this instrument. Needless to say, I was chomping at the bit to get my new bass back from the tech so I could try these strings on it as well.

I waited a week after getting my rehabbed “new” Fender Jazz Bass V back from the tech, fresh with a new set 50-135 gauge strings and a John East preamp, before finding myself unable to resist the urge to install a set of the Cobalt strings on this bass too. Now we get to the disappointing part of this tale...

As I began to install the low-B string (130) on the new bass, I heard a crack midway after the second complete wrap of the string around the tuner. Continuing to turn the knob, the string began to unravel. Apparently the core of the string broke at the tuning post as I was installing it on the bass. Fortunately I had another set from which I could scavenge the low-B string and just keep things moving. Same thing happened! There I sat having broken the B-string from two new sets of strings. I decided to go ahead and install the rest of the set of Cobalts, with no further unraveling incident, while using a thick E-string from an old set of strings as a temporary substitute for the broken B-string, in an attempt to maintain some sort of balanced tension across the neck until I could figure out my next move.

A few days later, I ordered from Amazon one more set of the Cobalt 45-130 gauge strings and two sets of the Cobalt 50-135 gauge. When they arrived, I guardedly pulled the 130 string from the pack and began to install it on the bass. After a few twists, I heard that now all-too-familiar snap, and then watched as the B-string from yet a third set continued to unravel. I removed the complete set of 45-130 gauge strings from the bass and then strung it with one of the 50-135 gauge sets. These strings installed with no incident. The sound is amazing. But, my faith in Ernie Ball’s quality control is shaken. I’ve gone through three sets of strings that were unusable, at a cost of $31/set!

To make matters worse, moments before joining this forum, I sent an abbreviated version of this tale to Ernie Ball customer support (Contact), along with an offer to return the two sets of unused Cobalt 45-130 gauge strings (of course, minus the snapped 130-gauge strings) in trade for two sets of Cobalt 50-135 strings (at least they survived the installation process), and after more than a week I have yet to get a response of any kind.

I’ve been playing and stringing basses for almost fifty years and I’ve never experienced such consistent failure with a product. Love the sound! Can’t afford the inconsistent quality.

So shaken is my faith in the product that I was moved to share this tale.
Do you make a 90 degree bend in the string, just short of the cut point when installing the strings?

I believe this is supposed to help prevent the windings separating from the core.

I have bought one set of the 2816 (.045 - .130) and did not have an issue with the windings coming loose.

I loved the tone until recently - mine are 5 months old - optimum tone for my taste was at about 6 weeks until maybe a month ago.

I started having issues with a corrosion-type feeling on the surface of the strings, though I was not regularly wiping them down and wiping does help, but of course, doesn't restore the tone.

Tone-wise, it's mainly the 'B' & 'E' strings on fretted notes (the open string note sounds OK).
 

Dangerbird

New member
Joined
Nov 8, 2024
Messages
4
Location
Baltimore, Maryland
Hi Low Freq,

Yes, I bent/crimped the strings before snipping them. Not sure the angle was exactly 90 degrees though.

So, judging from your experience with the strings, as well as mine own, I would imagine that taking them off and boiling them wouldn't serve to give a bit of second life to them once they go sour...

DB
 

Low Freq

Member
Joined
Jan 27, 2008
Messages
8
Location
SW, OK
Hi Low Freq,

Yes, I bent/crimped the strings before snipping them. Not sure the angle was exactly 90 degrees though.

So, judging from your experience with the strings, as well as mine own, I would imagine that taking them off and boiling them wouldn't serve to give a bit of second life to them once they go sour...

DB
I did some research into the CF's before I bought them and there were some reports of 'B' string breakage when putting them on initially.
So I would think it's possible that you might increase the likelihood of breakage the more you take them off and on - I'm not really sure.
I ordered some Finger Ease to use before wiping them down and see how that does.
Back when I used DR Nickel LowRiders, I used to soak them overnight in wood alcohol ever so often and that added life to them - I had two sets that I swapped out.
 
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