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  • Sterling by MusicMan

JustinP

Well-known member
Joined
Jun 3, 2006
Messages
48
Location
Seattle/Honolulu
Hey guys, I'm trying to get a white pickguard for my new Buttercream SR 4 HH. I emailed EBMM asking if I could purchase one directly from them and they said that it would be fine and to just call customer service. After doing that I was told that they dont sell parts to the public and that I would have to go through my local EBMM dealer. Has anyone had success in purchasing one direct?
 

azzy_wazzy

Well-known member
Joined
Jul 10, 2005
Messages
1,909
Location
Leeds, UK
I purchased one direct - I live in the UK. I called the main number listed on the website and it went through ok. However you should be ok purchasing through your dealer if it comes to it.
 

slucas

Well-known member
Joined
Apr 10, 2006
Messages
500
Location
IL
Just bought a spare for my 30th about a month ago. Did you tell them you were putting that white on a BC? :eek: If you did maybe they just thought you were nuts and sent you on down the line :p
 

azzy_wazzy

Well-known member
Joined
Jul 10, 2005
Messages
1,909
Location
Leeds, UK
I ordered one on Wednesday. Spoke to Asia ( i think that was her name) in Customer Service.

Aziah is one of the moderators on here :)

Ask to speak to her in partic, or Beth, or Kevin, or any of the other EB guys you see on here - they'll definately help you :)
 

Aziah

Ernie Ball Customer Service
Joined
Jul 6, 2005
Messages
1,805
Location
SLO, CA
You can give me a call @ 866-823-2255 x106 and we'll get you what you need :)
~Aziah
 

Aziah

Ernie Ball Customer Service
Joined
Jul 6, 2005
Messages
1,805
Location
SLO, CA
It's great talking to you guys today! Keeps me from getting too lonely here in the office all by myself :D
 

azzy_wazzy

Well-known member
Joined
Jul 10, 2005
Messages
1,909
Location
Leeds, UK
It's great talking to you guys today! Keeps me from getting too lonely here in the office all by myself :D

Awww have they left you there all by yourself?

Sods :D

When I need to order my white pearloid guard I'll make sure to ask for you :)

I LOVE that everyone is ordering abalone guards! Abalone rocks :D
 

JustinP

Well-known member
Joined
Jun 3, 2006
Messages
48
Location
Seattle/Honolulu
Just bought a spare for my 30th about a month ago. Did you tell them you were putting that white on a BC? :eek: If you did maybe they just thought you were nuts and sent you on down the line :p

you could put a cow print pickguard on buttercream and it would still look great.
 

slucas

Well-known member
Joined
Apr 10, 2006
Messages
500
Location
IL
OK OK..........................................................................Mooooooooooooo;)
 
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