Grand Wazoo
Well-known member
My local shop has a very qualified and experienced luthier, I once saw him fixing a snapped headstock on an old acoustic (mahogany neck) Gibson belonging to Jimi Page, as most people said the glue used for these repairs once taken becomes stronger than the wood itself, also a clean crack will usually be difficult to detect once the neck has been fixed, sanded down and polished, you'd have to be pretty picky to find where it broke, I have seen it with my own eyes.
The repair job is not cheap though and people with fixed necks (I mean not bolt on necks like our EBMM's) have no alternative so you really have to ask yourself is it worth fixing it when it can cost me as much as a new neck? I'd go with what Customer Service advised you, that way your neck will also benefit from the manufacturer warranty, whereas a repaired neck will void the existing warranty.
The repair job is not cheap though and people with fixed necks (I mean not bolt on necks like our EBMM's) have no alternative so you really have to ask yourself is it worth fixing it when it can cost me as much as a new neck? I'd go with what Customer Service advised you, that way your neck will also benefit from the manufacturer warranty, whereas a repaired neck will void the existing warranty.