Problem With My John Petrucci 6 Mystic Dream Guitar

[sdowling]

Hi guys!

I have a problem with my John petrucci musicman 6 mystic dream guitar. The strings dont even last 3 weeks on the guitar and keep snapping at the same area which is at the bridge (it happens with any of the strings). I have taken it to several guitar shops to have it serviced but the problem still occurs. It is really frustrating as it is such a great guitar. I am wondering if any of you guys could help me! It would be great if anybody could help me out! I use Super slinky strings which are gauge 9-46!

Thanks

Stephen

 

[dstockden]

First port of call is customer services

Ernie Ball | Contact Us

also you could try Strings and things as they are the distributer.

 

[shep]

Dude, I replace strings once a week? I am a professional guitarist but. how often do you play that guitar?

 

[Ernieballplayer]

call CS

 

[guertzi]

Contact the EBMM customer service, those guys (and gals) absolutely RULE and will be glad to help you out!

Welcome to the forum!

 

[paranoid70]

I have had the same problem with my Silhouette Special. Maybe not every 3 weeks, but rather often I break a string at the bridge. I sent it to SLO and it was found to be ok. Later, I changed to Graphtec 'string saver' saddles, but still have the same issue.

I wonder now if it is just technique.

 

[bkrumme]

Welcome to the forums! Don't be put off by the "Call Customer Service" replies. This is the culture around here. If you have an issue, contact EBMM CS and they will get you squared away. Best CS department of ANY guitar maker in the world.

Don't be a stranger and let's see some pics of that guitar

 

[sdowling]

Dude, I replace strings once a week? I am a professional guitarist but. how often do you play that guitar?

I am a classical guitarist at RSAMD but play in an alt rock/prog band and I cant trust the guitar because the strings snap very easily. I really should change my strings more often but they should be able to last more than 3 weeks. I change my strings approx once every month. What guitar do you play?

 

[sdowling]

I have had the same problem with my Silhouette Special. Maybe not every 3 weeks, but rather often I break a string at the bridge. I sent it to SLO and it was found to be ok. Later, I changed to Graphtec 'string saver' saddles, but still have the same issue.

I wonder now if it is just technique.

Thanks for reply! I know it is strange I play also steve vai sig Ibanez and have never had a problem with strings snapping constantly.

 

[beej]

How do they break- does the ball come off the end? (In which case try the RPS strings)? Or do they unravel/snap at the saddle? Does it happen on all of the strings? Or just a particular string?

Could be something simple like a burr on the saddle or rubbing elsewhere, or could be related to something else. If you can try and narrow it down a bit, CS should be able to get you sorted out pretty quickly.

 

[sdowling]

Contact the EBMM customer service, those guys (and gals) absolutely RULE and will be glad to help you out!

Welcome to the forum!

Cheers for reply! I will post some pics up of it when it starts to behave haha

 

[sdowling]

How do they break- does the ball come off the end? (In which case try the RPS strings)? Or do they unravel/snap at the saddle? Does it happen on all of the strings? Or just a particular string?

Could be something simple like a burr on the saddle or rubbing elsewhere, or could be related to something else. If you can try and narrow it down a bit, CS should be able to get you sorted out pretty quickly.

It snaps at the ball part of the string at the bridge. Someone told me to use the RPS strings so I am going to try that. Its any of the strings. I took it to a guitar service shop and they couldn't narrow the bridge down because the piezo pickup is in the bridge. Thanks for help man!

 

[Big Poppa]

Please dont post this here LEt us fix it first. IT just gets weird when you ask strangers for advice on a gutiar they have never seen...IF everybody with a cs problem posted here and then went off and tried all of the internet fixes we always end up with the guitar anyway and have to undo most of the stuff...we are here for you just not on the forum. thanks so much

 

[Trev]

Please dont post this here LEt us fix it first. IT just gets weird when you ask strangers for advice on a gutiar they have never seen...IF everybody with a cs problem posted here and then went off and tried all of the internet fixes we always end up with the guitar anyway and have to undo most of the stuff...we are here for you just not on the forum. thanks so much

BP; you must have the patience of a Saint!

 

[JP7Nomad]

I've found that string breakage is usually due to an issue with technique. Maybe you're picking too hard, or at a strange angle that the strings aren't designed to withstand. I think if the saddles were to blame, it'd happen quicker than three weeks.

 

[sdowling]

I don't think it's an issue with my tecnique because I play on numerous guitars and have never had this problem before.

 

[Big Poppa]

lets follow the rules here WE have offered to help......