Jimmyb
Well-known member
Can we e-mail you instead BP?
I've never had a pen pal....
Come to think of it, I've never had any normal pals either....
Oh well, back to being master of the internet!
- Thread starter Grand Wazoo
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Can we e-mail you instead BP?
I've never had a pen pal....
Come to think of it, I've never had any normal pals either....
Oh well, back to being master of the internet!
projectapollo
Well-known member
I'm thinking that a call/message to the manufacturer's CS after spending a large sum on a fine, limited, high end instrument is quite within expected customer service expectations.
bovinehost
Administrator
And there's the origin of the problem.
If it were one call, one email, once in a while per Forumite, then perhaps we wouldn't have these discussions.
But it is not. I appreciate what you're saying, I really do. But CS should not be overrun responding to people from the Forum.
If you see what I'm getting at.
Big Poppa
Well-known member
Im glad you see it that way. THe customer ends up paying for it.....
I would agree with you if there wasnt two layers of compensated service outlets that were being circumvented.
Also I might add we did not turn him away...we helped him.....even thought there was a distributor and dealer there to help.
I had to turn of my pms because those are the kind of things that people would write to me.
Project....Since he bought an expensive bass how far up should he be entitled?
I would agree with you if there wasnt two layers of compensated service outlets that were being circumvented.
Also I might add we did not turn him away...we helped him.....even thought there was a distributor and dealer there to help.
I had to turn of my pms because those are the kind of things that people would write to me.
Project....Since he bought an expensive bass how far up should he be entitled?
maddog
Well-known member
Step 1: Contact Dealer
If Step 1 fails proceed to
Step 2: Contact Distributor
If Step 2 fails proceed to
Step 3: Contact EBMM CS
why so hard?
If Step 1 fails proceed to
Step 2: Contact Distributor
If Step 2 fails proceed to
Step 3: Contact EBMM CS
why so hard?
Grand Wazoo
Well-known member
In all fairness, I am thankful to PB that CS did respond to my email in regards to my issue so let's not give them a hard time for doing so, I have apologised and admitted that I shold have contacted S&T UK instead (which is what I will do in future henceforth) I am already in the dog house as it is for not contacting Blind Lemon & co. so I hope this thread is not going to end up being locked because of it.
The issue in my case was not a defect or a manufacturing fault, it was just me not being used to single coils on an EBMM bass and this was nicely fixed by a tiny foam pad.
randracula's post made me realize that I might have posted a few threads as to how good this bass is, and perhaps he is right, but everytime I take this bass out of the case to play it I relive the same excitement and emotions that just inspired me to write about it... you try one and see what I mean
The issue in my case was not a defect or a manufacturing fault, it was just me not being used to single coils on an EBMM bass and this was nicely fixed by a tiny foam pad.
randracula's post made me realize that I might have posted a few threads as to how good this bass is, and perhaps he is right, but everytime I take this bass out of the case to play it I relive the same excitement and emotions that just inspired me to write about it... you try one and see what I mean
Hellboy
Well-known member
BBQ with the boss? I hear he is a mighty good grill master.
Now I´ve bought SEVERAL expensive basses. I think that I should be allowed to sleep in your bed. Without you being in it, sire.
And Musicman Nut? What would HE be entitled to??
No more jokes.....
//J
Big Poppa
Well-known member
I will be happy to bbq for you but it has to be in the swedish summer and you have to have some swedish assistants!
Fran You arent in the doghouse . Please understand that this concept is hard to explain to people ....That the access to the people at the heart of the company via the forum creates a sense of familiarity and entitlement. All good things. I just need to try to rope it in. It also gives us a chance to discuss it like with Proto who believes that when you buy a product if gives you the right to access whoever you want regardless of the support system provided....All good.
Fran You arent in the doghouse . Please understand that this concept is hard to explain to people ....That the access to the people at the heart of the company via the forum creates a sense of familiarity and entitlement. All good things. I just need to try to rope it in. It also gives us a chance to discuss it like with Proto who believes that when you buy a product if gives you the right to access whoever you want regardless of the support system provided....All good.
ProtoChicken
Well-known member
- Joined
- Apr 30, 2009
- Messages
- 689
Hey BP, I don't think that's in reference to me as I haven't done anything like that, but there isn't another user with Proto in their username.
bovinehost
Administrator
I'm pretty sure he meant projectapollo.
ProtoChicken
Well-known member
- Joined
- Apr 30, 2009
- Messages
- 689
Big Poppa
Well-known member
Yweah but while im at it...hehehehe
boombox
Well-known member
For what it’s worth, I am willing to help any forumite that has questions regarding Music Man products whether it was purchased from TPB or not. My PM line and email are open for your use.
Sincerely,
Sincerely,
Big Poppa
Well-known member
nice Brandt
GGK
Well-known member
Hellboy
Well-known member
Sweden welcomes you. And I´ll ask my assistants to come along. Here they are:
Oh, we´ll have a mighty good time!
//Jan
Are those, like, mini bikes? Or are you guys giants?
tbone
They are giants! They are Swedish silly! Oh wait! I am thinking about Vikings...they must be mini bikes!
Peace,
T
Hellboy
Well-known member
Are those, like, mini bikes? Or are you guys giants?
tbone
Yes they are mini bikes but I don´t know the fellows. I was only kidding around since I took for granted that PB was opting for swedish female blondes and not hairy guys. Now who on earth would think that a lad like me knows beautiful woman? Naive thinking, indeed.
Those two fellows are two english lads by the name of Simon King and David Myers. They are known as "the Hairy Bikers" and they have a food show on BBC. Hilarious! They rode those mini bikes in a bike race on Isle of Man. Crazy and very funny.[ame="http://www.youtube.com/watch?v=R6X6L59uD7k"]YouTube- Perfect Moules & Frites recipe part 1 - Hairy Bikers Ride Again, The - BBC[/ame]
Absolutely lovely dialect!
*Edit* Found a clip from Isle of Man.
[ame="http://www.youtube.com/watch?v=761dd6vADP0"]YouTube- BBC: Isle of Man Biker Invasion - Battle of Waterloo Fact - Hairy Bikers Cookbook[/ame]
//Jan
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Big Poppa
Well-known member
I thought after seeing you in shorts that you had to have security to keep the babes away!
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