Question Silhouette Neck Joint Gap / Bridge Pickup Spacing: Is This Normal?

[fevo]

My Silhouette has a gap at the neck joint on the bass side. You could fit a business card in there and my guitar is only 5 months old. Also, is the spacing on my bridge pickup normal? The spacing seems a little off. Please refer to the photos that I've attached.

What is your opinion?

 

[Gerry]

My opinion is it wants sorting. The neck pocket should be a perfect fit and not have a gap that will hold a business card or anything else. That bridge pup is way out. If you purchased this guitar new from an official dealer I would take it back and ask them to sort it and depending on their answer I would also contact customer support. Before anyone else says if it plays and sounds OK it is fine I would suggest that if the neck fitted the pocket correctly and the bridge pup was correctly aligned it would sound a whole lot better.

JMHO.

 

[Spudmurphy]

Hi Fevo
as the guys have said - if it's a new guitar, sort it via the dealer/CS.

I would not have accepted a guitar with a gap like that - there are "gaps" and there are "gaps", but your photo indicates that the gap seems to me to be excessive.

My other observation is the the bass e string looks a long way from the fretboard edge, so I would be looking to see if it has had a re cut nut.

The stance taken by EB is that they will help you to sort out your problem - but if it has suffered from the hands of a guitar butcher, sorry, tech, then they will probably help only so far - anyways I'm not EB so contact them for the "low down" their Customer Service does what it says on the tin.

 

[beej]

If you're concerned, please contact your distributor or EBMM customer service.

 

[roburado]

Here are a few questions. How does it play? How does it feel? Do the gaps change any of those things? I have a guitar whose neck pocket is a little big, like yours. It's one of the best playing and best sounding guitars I have. So, I chose to do nothing. I could have contacted Customer Service, but I didn't. I asked my dealer about it, but again, I ultimately chose to do nothing. The guitar was so amazing. What you choose to do is up to you. I'm not advocating a particular course of action. I'm just pointing out what I did. I'm sure Customer Service will help you out if your dealer does not, and I'm sure they'll be super nice about it.

 

[threeminutesboy]

see the positive thing, you will have no stress crack

 

[fevo]

Thanks for all the responses! EBMM said that because it was hand sanded, gaps like these vary from guitar to guitar. The guitar plays fine, just that I was quite concerned when I spotted the gap! So apparently, I will have to live with the gap.

Anyone else finds this occurring in EBMM guitars?

 

[fbecir]

Hello

On my 3 EBMM guitars, the neck joint is really tight on my Axis and on my SUB.
On my Morse, there is a gap.
My Morse is now an old lady (10 years old) and last year I made a complete setup. I removed the neck :

When I put it back, I was able to decrease a bit the gap.
But in any case, it's just cosmetic : it does not change the sound or the sustain.
The important point is to have a perfect contact between the heel of the neck and the body. Thus it has to be perfectly plan. The 5 screws have to apply an equal pressure.

 

[fevo]

Hi Fbecir,

Thanks for your reply (and pictures!). Good to know the slight gap isn't all that bad. Your Morse is in such good shape after 10 years!

 

[fbecir]

Your Morse is in such good shape after 10 years!

Well, just don't look at the neck :

 

[haha]

I would send it back