when the premium top is used they use the custom made neck plate. This is not a custom shop instrument, this is a premium selected top.
Heres why. For many many years I refused to grade wood for necks or bodies. It is sooooo subjective. What is a ten top to some is a 5 top. How much birds eye earns a premium? I kept getting beat on to grade tops. As a concession it was suggested that we
let the customer decide if he/she is willing to pay for us to hand select the best top available. Few people take advantage of this option, but it is all about giving the customers as many choices possible.
This figured maple is like GOLD! I think back to the good old days where we could get birds eye for not much more and some of the stuff was radical. WE buy as much as wqe can get as often as we can. I has never gone down in price, only up.
I don't think that this person is trying to hype you, rather there might have been something lost in translation.....