- Thread starter jwdude
- Start date
Yup, those are them. I think they will re-spray the clear coat if you ask. I don't think there is anything actual damaging about those kind of cracks and that is about as bad as they'll get. For the record, I've seen plenty of St**ts do this too...
Spudmurphy
Well-known member
OK - BP's not gonna like it if this is a new guitar under warranty. - and you do say "lovely new guitar" 
If it is new and under warranty then contact your dealer who will sort this out for you via the EB customer service. We had a post from one of our mods the other day saying "go to your dealer first"!
It's not etiquette to post things like this rather than take the normal course of action, BP puts a lot of bucks into providing this service- maybe you didn't know before posting - but I hope that I've put you in the picture.
Be aware though that if you do get, let's say a (and I'm not Ernie Ball so it's a hypothetical) replacement body then you could end up with a completely different sounding guitar.
So contact the shop you got it from.
Spud
If it is new and under warranty then contact your dealer who will sort this out for you via the EB customer service. We had a post from one of our mods the other day saying "go to your dealer first"!
It's not etiquette to post things like this rather than take the normal course of action, BP puts a lot of bucks into providing this service- maybe you didn't know before posting - but I hope that I've put you in the picture.
Be aware though that if you do get, let's say a (and I'm not Ernie Ball so it's a hypothetical) replacement body then you could end up with a completely different sounding guitar.
So contact the shop you got it from.
Spud
banjoplayer
Well-known member
Hey Dude,
you asked, if these are stress cracks - Yes. But don´t worry - harmless
For the rest of your question: talk to CS what to do
And try the search function. It is discussed several times.
you asked, if these are stress cracks - Yes. But don´t worry - harmless
For the rest of your question: talk to CS what to do
And try the search function. It is discussed several times.
Just wanted to make sure before I went back to my dealer - it sounds like these are common so I guess I will probably just live with them. Just seems a shame that within 2 months of ownership this has happened........ No damage to guitar, just these little cracks! If they are normal, I'd prefer to keep the guitar than have it messed about with!
Spudmurphy
Well-known member
If I was you, I'd inform the dealer anyway.
threeminutesboy
Well-known member
phatduckk
Well-known member
yup, if this is a brand new guitar call your dealer regarding a sending it in under warranty. if they dont wanna help you call MM support
greenwizard
Well-known member
I have them on my JP but they're the tiniest little things. Sometimes I look for them and can't see them. My JP's still very new and definitely under warranty but why even bother? They're actually symmetrical so it's like added decoration!
BigTony
Well-known member
We aint talkin about cheap guitars here, we are talking about some expensive instruments. Fact is, when ya get a MM, you think you are gonna keep it forever because they are that good, but after a while here, GAS kicks in, and you may wish to sell in favour of something else like a new Ltd ED.
Personally, I would get it sorted out, simply for future resale purposes. MM's are high quality across the board, its not like we have to keep them because we are scared we wont get another one as good
MM customer service are here for the exact purpose of looking after customers, I am sure they will be only too happy to help. Get it sorted now before you get further down the line and regret not getting it done.
Personally, I would get it sorted out, simply for future resale purposes. MM's are high quality across the board, its not like we have to keep them because we are scared we wont get another one as good
MM customer service are here for the exact purpose of looking after customers, I am sure they will be only too happy to help. Get it sorted now before you get further down the line and regret not getting it done.
Dizzy
Well-known member
paranoid70
Well-known member
My old St**t had a pretty big one.
Big Poppa
Well-known member
OK Now for the rest of the story.....
Pete at Strings and Things was already in contact with this customer....once again someone is already in the customer service process doesnt tell you guys and sollicits advice and doesnt tell the whole story.
The "brand new" Axis left our factory in June of 2004. IT went to Strings and things and was shipped to a Scotish dealer in Jue of 2004. I just checked my watch and it is a three year old guitar.
The customer did not notice the stress cracks until later....He claims that they werent there but my money is that they were there and maybe there was a price consideration for a three year old shopworn guitar. Please tell us how much you paid for the guitar.
I think that it is also "unusual" that in early June this customer posted photos of this guitar and has deleted them on August 5th.....were the stress cracks showing in tose photos? I dont know only the deelter knows.
The customer is refusing to let Strings and Things handle it and is demanding a new guitar from the factory. We have agreed to refinish the guitar in SLo if the customer pays the freight.
Just giving you guys the part of the story that was left out.
Bottom line is that we will fix the stress cracks and back the guitar up but we will not provide him a new guitar.
Pete at Strings and Things was already in contact with this customer....once again someone is already in the customer service process doesnt tell you guys and sollicits advice and doesnt tell the whole story.
The "brand new" Axis left our factory in June of 2004. IT went to Strings and things and was shipped to a Scotish dealer in Jue of 2004. I just checked my watch and it is a three year old guitar.
The customer did not notice the stress cracks until later....He claims that they werent there but my money is that they were there and maybe there was a price consideration for a three year old shopworn guitar. Please tell us how much you paid for the guitar.
I think that it is also "unusual" that in early June this customer posted photos of this guitar and has deleted them on August 5th.....were the stress cracks showing in tose photos? I dont know only the deelter knows.
The customer is refusing to let Strings and Things handle it and is demanding a new guitar from the factory. We have agreed to refinish the guitar in SLo if the customer pays the freight.
Just giving you guys the part of the story that was left out.
Bottom line is that we will fix the stress cracks and back the guitar up but we will not provide him a new guitar.
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Danserrano
Well-known member
i kinda like the stress cracks on my redburst kinda like when i busted my front tooth as a kid, added character and since then i wasnt pissed if i fell on my face again lol......to each his own i guess. Thx for sharing the whole story Bp. U guys should do a Tru E biography lol....eb the tru untold stories =D u can take credit for the idea =P
