Help! AX3 Fret Buzz

[Unquiet Earth]

Yes, I would recommend this, too. A good technician could take any guitar and make it extremely nice as an instrument. I've done that with other low-cost brand guitars with good results. I would not expect a low-cost guitar to be perfectly set up compared with a made in USA one (long shipping from Asia with temperature and humidity changes, less time for final polishing and so on...). There's alway one in four low-cost ones that actually are perfect.

It was setup by the online shop's guitar techs 2 days before it arrived at my door, so would that not cancel out any problems created by previous shipments?

 

[SBMM]

It was setup by the online shop's guitar techs 2 days before it arrived at my door, so would that not cancel out any problems created by previous shipments?

That will depend on the skill of the particular tech, and to what level they go to set it up.

Sorry that you are having these issues with the guitar

 

[Unquiet Earth]

That will depend on the skill of the particular tech, and to what level they go to set it up.

Sorry that you are having these issues with the guitar

After the problems with the first guitar I asked them to pay particularly close attention to the second guitar, which they say they did. I have to believe them but, of course, I only have their word for this.

 

[SBMM]

Can you send me your contact information and a copy of the purchase receipt for this instrument?
I'm going to jump in here and forward all of the information to Strings & Things to try to help expedite your being taken care of.

Please email me directly at [email protected]

We'll get you taken care of one way or another

 

[Bob123]

NO. A low nut could certainly cause buzzing open strings (and can make the open strings quite unplayable). But a low nut cannot not cause buzzing when playing any fretted note.

Many a good guitar has been messed up with well-intentioned advice, either misunderstood, misapplied, or sometimes just good old fashioned wrong. Which is why, being the official company forum, when warranties are involved the standard response around here has to be "Call your dealer or customer service".

Err yes.. yes it can. When I read "buzzing all up and down the neck", that means the strings are too low with the combination of poor fret work. How does the strings get too low? A low nut, low bridge height and too little relief. Thats guitar 101 here mate. Since adding relief isn't doing anything, that pretty much narrows it down to the nut and/or saddle height + fret leveling. If you truly think a low nut "CAN'T" cause buzzing on a fretted note... I have some squiers you need to play then.

Granted, I appreciate the customer is returning to the source to get this fixed, and hopefully it does.

 

[beej]

Guitar 101? Fretting a note eliminates the nut from the equation since the string then rests on the fret adjacent to your finger. As Kev said, it matters when you're playing open strings (and for intonation), but otherwise, no.

Beyond that, let's let SBMM and the poster take it from here. None of us know why it's buzzing. Speculating that there's "poor fret work" without knowing the actual problem is based on nothing and doesn't actually help. If it was set up correctly it could be something very small, including a stuck truss rod. If it's more complicated it will be dealt with by the proper channels.

If Mike or Brian want to give an update, let me know and I'll unlock the thread.