Bad new bass day :(

[Movielife]

Im just gutted after a 5 month wait...plus they are all paid for and money on the credit card which means I'll have paid for them yet I think they are both going to have to be replaced.

Unfortunately the Sterling is out of my comfort zone re: weight. I know weights vary, but my Ray 5 seems lightweight compared to the Sterling. Unfortunately as I'd like to use this for long sets this isnt going to work out.

I apologise to EBMM for the thread...you guys make great instruments. I just think shipping and the fact one of them is too heavy for me means I'm in for a bit of stress sorting everything out.

Big shame. I still want an example of these two models but I think I'm going to have to wait again.

The other problem is it appears confusion over pickguards has occurred.

I am in touch with my dealer and he is off to talk to S&T at the London Bass Show.

Maybe in the rush for the show these weren't checked to my spec once they arrived in the UK.

 

[projectapollo]

Both my special order roasteds arrived with issues and had to be sent back to EBMM, so I know the feeling. The pick up on one was dead. The pickup mount on the other had a stripped screw causing the pickup to spring up close to the strings. Customer service was fast in both cases.

 

[Movielife]

With it being a UK special order Im in for a big wait.

 

[Holdsg]

really feel awful for you, if that helps at all.

 

[DTG]

Credit card was prob the best way to pay for them as your company should have some sort of insurance too. However you had a 7 day return policy so I don't see the the issue there, send them back.

One with damage fair enough can happen but as you said 7 day return policy. One is too heavy, you won't be long getting on the bad side of a store. What if the next bass is too light or you don't like the neck .... There is a part of buying a bass before trying it out that you have to take a chance on, either that I get one off the shelf.

If it was me I would be a bit pissed about one with damage but the guys in cc will do there best on getting it sorted. But the sterling being to heavy, if I wanted a bass that bad that I had to order it before playing it I think I would live with it being a bit heavier than I thought.

I understand it's a pain waiting for months And I am not have a go dude. Just my 2 cents

 

[projectapollo]

E-mail EB customer service? They are extremely helpful.

 

[jlepre]

One is too heavy, you won't be long getting on the bad side of a store. What if the next bass is too light or you don't like the neck .... There is a part of buying a bass before trying it out that you have to take a chance on, either that I get one off the shelf.

+1
I had the same thing happen to me with an SR5. It was actually my very first BALL, and she weighed in at 11.7 POUNDS! I tried to love her, but eventually sold her at a loss. It was a 2007 LE Blue Dawn.

 

[Movielife]

The thing is, I requested low-medium weight specifically as a priority...i know not all basses are light, but I'm only a skinny guy and if I'm going to favour the Ray 5 due to weight it makes the Sterling redundant.

I did order 3 brand new basses and spent a lot, and I've bought 2 others in the last 6 months, so I'm a good customer

 

[jlepre]

I bought 9 EBMM's in a 12 month period, but it didn't give me any special weight treatment. How much does the Sterling weigh? I had one that weighed 10 pounds, and one that was 9 pounds. Both very reasonable.

 

[Movielife]

Havent got an accurate weight...I think I'll report in once things have been sorted out. Im not saying I deserved anything special, just that it was another problem along with shipping damage and a few wrong specs. Spent a lot and now got a lot of stress...although I know EBMM will put it right even if it's a wait. Problem is, I was meant to have my Big Al in October but for some reason the UK importer sent a single H, and luckily it was caught before it was sent from my dealer, but I had paid already. I decided to leave my cash with them and now I'm having more bad luck

 

[jlepre]

That's RIGHT..I forgot that you went through that mixup. That makes the wait even longer I guess.

 

[DTG]

I am so nearly about to pull the trigger on a big al 5 H. I just need to sell 2 more fenders and I am there

 

[Big Poppa]

Strings and things inspects all incoming instruments

 

[Duarte]

Haha, BP. Truly a master tactful advice!

Hope you get the basses sorted as soon as possible dude, what is up with your luck!?

 

[Movielife]

Hopefully getting an outcome tomorrow. Worse things are happening in the world, but this has really stressed me out.

 

[Big Poppa]

Look at the pile ons in this thread...you have shipping damage Im sorry letsa work it out...the rest is distasteful to me.

 

[Movielife]

No doubt this will get resolved and hopefully a New Bass Day which is a bit more positive will happen in the near future. No probs if the thread needs locking, understood.

 

[Big Poppa]

its just bad....wqe cannot guarantee weight other than they wont eceed sertain weights and shipping damage is out of our control and then people start piling on. one reason why I am not here as much

 

[jlepre]

If I was piling on in any way, it was not my intention. I was merely trying to offer my experiences with different weights from the many EBMM basses that I'd purchased over the last 4 years. No malice was intended. I hope all works out for you in a timely manner. Good Luck!

 

[syciprider]

Pushups helped me out a lot