Off Topic Customer Service rocks-Nathan Stiff !!!

[look_at_her]

To make long story short : needed replacement parts for my Luke bridge so I contacted Nathan,
He did really great job, besides of being truly professional and competent he's really nice guy - two thumbs up !
Once again , thank you very much Nathan !!!
I read many times here threads about CS quality, now I know what they mean for sure

 

[koogie2k]

Best in the business!

 

[Magic Jason]

Yep, received an answer to my mail within 5 minutes!!! Twice!!!

Try that at Fe..der or G...bson

Thanks guys!

 

[MJK28]

Really nice to know CS rocks! You never know when you'll need a guitar doctor and is nice to know a helping hand will be there when the time comes!

 

[kbaim]

Damn good Porn actor name too!

 

[beej]

Damn good Porn actor name too!

Oh you didn't.

 

[Warg Master]

Oh you didn't.

Did he kill the mood?

 

[Tollywood]

The Stiffness... my son thinks that is the best forum nickname EVER.

 

[Rachmaninoff]

Damn good Porn actor name too!

LOL

Now seriously, EBMM customer support is the best out there. Every time I had to contact them, I had a good experience.

 

[Wahoonc]

Jacob Rocha has helped me a couple of times. Super guy and gets the answer quickly.

Drew also. Although he is busy and it takes a little longer for the response, the response you get is dead center.

Nothing but a great experience with Ernie Ball so far and don't expect anything less.

 

[DrKev]

Don't forget A.J.!

 

[Wahoonc]

Don't forget A.J.!

Or Dr. Kev. ; ) You do your share of helping.

 

[TheStiffness]

To make long story short : needed replacement parts for my Luke bridge so I contacted Nathan,
He did really great job, besides of being truly professional and competent he's really nice guy - two thumbs up !
Once again , thank you very much Nathan !!!
I read many times here threads about CS quality, now I know what they mean for sure

Just saw this! Thanks for the kind words - very encouraging!!

 

[TheStiffness]

The Stiffness... my son thinks that is the best forum nickname EVER.

You've raised him well.

 

[Tollywood]

You've raised him well.

haha, thank you.

 

[PBGas]

Awesome guy Nathan is! Had my PDN order time to the date!