Help! Did I Just Break My New (to Me) Majesty 7? Mag Volume Stuck!

[st.evil]

I just picked up a 2015 Majesty 7 this afternoon (super excited!), and I’ve been playing it for hours. Everything was working great, but I took a break, put it down, and then when I picked it back up, I think I might have broken the Mag Volume knob.

I pulled up on the Mag Volume knob by accident, and now it won’t click back down. I know that some Majesty models have a push/pull function (I believe for a boost?), but no matter how much I press, it won’t return to the down position. The I think the DB change still works, so it's stuck "up" in the +20db. I can hold the knob down and tell the difference.

I’m hoping I didn’t break something internally. Has anyone else had this happen? Is there a trick to resetting it, or do I need to open it up and check inside?

Any advice would be much appreciated!


Thanks!

(Side note: Loving this guitar so far—just hoping I didn’t mess it up on day one! )

 

[tbonesullivan]

Hmmm... Have you tried removing the knob, and seeing if the pot still moves up and down without the knob? The knobs have a rubber thing around them, and under that is a set screw that allows you to take the knob off.

 

[st.evil]

I have not removed the knob, but the pot does still move up and down when I push on it. It just doesn't stay down. When I hold it down, I believe the preamp is off.

 

[DrKev]

If the knob is set too low on the pot shaft, it won't quite depress all the way to trigger the switch. Take the knob off (you'll need a 2mm allen wrench), if it works with the knob off then you know that was your issue - just put the knob back on and set it to the right height before you tighten the screw. If that doesn't solve it, you may have a faulty switch. Contact Music Man customer service for advice, and a replacement part. And maybe the person you bought from some money back.

 

[st.evil]

Got it - thanks. I took it off and I think I broke the switch, so will contact customer services. Appreciate the help!