EBMM Customer Service

[Sweat]

Just wanted to say thank you to Dan and Jonguitarz and everyone at Music Man customer service, I recently purchased a Luke BFR from GC, and it had been at this store for several months, I knew there was a issue with the guitar set up since this is the third Luke I have bought, GC and myself tried to correct this but to no avail, I contacted Dan, shipped it to CS and 5 days later have my BFR back set up perfectly, you cant beat this type of service, Thanks again for helping.

 

[Larry]

EBMM customer service is the best

 

[www.lamusic.ca]

They are pretty fantastic.

 

[1evh2nv]

They have been very helpful to me when I needed help also.

 

[slukather]

Thats great to hear, EBMM support is the best.

Scott.

 

[Sweat]

Man it is even better than my first post, great communication and Jonguitarz went out of his way to sand the neck and oil and wax it, this baby is playing like a dream, unreal and thanks again

 

[leftyguitarblue]

No one comes close. Best ever!!

 

[Jimmyb]

In every good company, great customer service starts at the top.

Well done to Sterling for assembling such a great crew and thanks to all in customer service for the 'sterling' work that you do for us all.

 

[fsmith]

Dan rocks...

And Jon's not too shabby either.

 

[Spudmurphy]

I'd like to throw in a CS thanks to S & Things UK.

I'm having a solid gold trem knob/pickup selector made and was worried about damaging the original in the process.

Blind Lemon from S & T has done me proud - thanks guys!!

 

[mbgreene]

Jon and Dan just took care of me as well - a little sumthin sumthin on the gremlin

Great guys

 

[brasco68]

Excellent communication...best in the business!

 

[Multiversal]

Dan is pretty freakin' amazing. Not gonna lie.