Expression Tremolo problem - need help

[PapaMookie]

New, out of the box. Heel down = all off. As it should be. Moving the toe down incrementally increases effect. Toe full down, effect off rather than max setting.

How do I adjust this?

 

[PapaMookie]

New, out of the box. Heel down = all off. As it should be. Moving the toe down incrementally increases effect. Toe full down, effect off rather than max setting.

How do I adjust this?

Out of stock, can't get a replacement. Just need a little knob twisting guidance

 

[DrKev]

I'll fire a message to Customer Service for you.

 

[PapaMookie]

I'll fire a message to Customer Service for you.

Thank you. Got it from MF, and they are sold out, won't be getting more. EB Cust service suggested I send it in to them at my expense.

 

[DrKev]

Ah, I didn't know you've already been in touch with CS. If you don't want to send it in, get a refund from MF and buy another elsewhere?