Fake strings?

[Mathsjunky]

I recently purchased some 3 packs of regular slinky strings from a well known music store. These came in a box which looks legit, but the strings were not in the iconic green foil wrapper, but a clear wrapper. I've not seen this before .... is this something Ernie Ball do?

 

[beej]

I've never seen that. Maybe contact EB directly? Link is in my signature.

 

[Mathsjunky]

I've never seen that. Maybe contact EB directly? Link is in my signature.

Thanks - just emailed them. Interestingly this is the second time it happened. First was via Amazon and I just sent back as fakes. This times was a high profile music store.
cheers
Paul

 

[beej]

Ugh- that really sucks.

 

[Mathsjunky]

Ugh- that really sucks.

Well, EB just replied and I guess it's good news ...


Hi Paul,

Thank you for contacting Ernie Ball Customer Service!

We have changed the packaging of our sets recently this year. The three packs coming in clear foil are real packs.

Thank you for reaching out and asking.

 

[beej]

Good to know! Glad that worked out.