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Rooster

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Sep 7, 2004
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USA
My SR5 is a very pretty transgold with matching headstock, RW fretboard and black pup/pickguard. Very classy looking.

The issue is that what appeared to be a slight faded finish spot on the body(in the crook between the neck and lower horn), was actually a finish defect and that spot is now bare wood since the finish has apparently flaked off in that spot.

Its the size of a nickel and is not immediately noticeable to casual observers due to the light color. But I know its there and if I were to ever put it up for sale, it would certainly affect value.

How can it be fixed? Does EBMM customer service have any known issues of that? Would it be important to them? I am the original owner and the bass is about three years old.
 

MingusBASS

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Fort Wayne, Indiana, United States
Well...it's out of warranty and you waited 3 years to fix it. If you want it fixed with your own coin I'm sure they'll help you out but I wouldn't expect them to do it for free. I would call C.S. and find out what they say though...they also do magic.

Andrew
 

Rooster

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Messages
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USA
MingusBASS said:
Well...it's out of warranty and you waited 3 years to fix it. If you want it fixed with your own coin I'm sure they'll help you out but I wouldn't expect them to do it for free. I would call C.S. and find out what they say though...they also do magic.

Andrew

Well, it happened (rather I noticed it) a couple of months ago, not three years ago. I understand its out of warranty, thats why I posted this here.

And I appreciate the fast response by what appear to be MM C.S. folks. I'm going to give them a ring right now.
 

MingusBASS

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I didn't mean for it to read harsh, more like realistic. I was attempting to help. But this is the internet and you are free to misinterpret whatever you want. I guess I should litter my post with smiley faces so you get my drift next time.

:D :D :D :D :D :D :D
Andrew
 

bassmonkeee

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Decatur, GA
MingusBASS said:
I didn't mean for it to read harsh, more like realistic. I was attempting to help. But this is the internet and you are free to misinterpret whatever you want. I guess I should litter my post with smiley faces so you get my drift next time.

:D :D :D :D :D :D :D
Andrew

I read your initial post the same way, Andrew. From the very first sentence, you imply that he has known about the problem (and that it existed) for three years with no action. That's not being helpful--it's needlessly accusatory.

Nowhere does he say in the first place that the problem has existed for three years, nor does he state that he expects it to be fixed for free. You call it "realistic." I call it "jumping to conclusions." ;)

As usual, though, Scott was on the ball (Ball?), and the rest is just the peanut gallery chiming in....
 
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roballanson

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Blimey what did we do before the joys of the internet....at least face to face you could work these things out.
The joy of the written word eh?

Mingus - I meant no offence man.
 

Big Poppa

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Coachella & SLO, California
We could settle this at the open house.........Ill bring the gloves.

hey I didn't read your statement as harsh but youve apologized and been chastised. Now you must be punished and be forced to play Bad Bad Leroy Brown 100 times. Then drop and give me twenty Proud Mary's

BP
 

roballanson

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Ah, you see we are more used to a drop of real ale or whisky out here in Nofolk. Not much call for cocktails - unless its a decent G and T, obviously for the quinine.

Thanks anyhow BP.....
 

MingusBASS

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"It's a jump to conclusions mat. It's a mat that has a bunch of conclusions on it and ...you jump to them."

"Tom, that has got to be the stupidest Idea I've ever heard"

"Yes, Tom, It's HORRIBLE"


Rooster- Sorry for jumping to conclusions.

Bassmonkee-So do I have to say sorry to you too? Well then, Sorry for being accusatory.

BP- Thanks for the laughs.

PLAY BALL! or *DING* FIGHT!!!

Andrew
 

dlloyd

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Scotland
roballanson said:
Ah, you see we are more used to a drop of real ale or whisky out here in Nofolk. Not much call for cocktails - unless its a decent G and T, obviously for the quinine

We have the same problem with malaria around these parts...

:D
 

roballanson

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Norwich, Norfolk, UK
dlloyd said:
We have the same problem with malaria around these parts...

:D

HEy Dave the only problem your mozzies seem to hunt in packs like wolves and pick off the weak and feeble.

Here in Norfolk they are a little more lazy.... :D
 
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