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Estin

Well-known member
Joined
Sep 12, 2002
Messages
380
when i was changing the tone knob out on my new axis super sport i found that one of the pot posts was cracked and bent and doesn't hold a knob on as secure as it should. is there any way i can order a new tone pot? thanks EB.

-Estin
 

Greg

Ernie Ball Customer Service
Joined
Jul 1, 2002
Messages
205
Give us a call. 800-543-2255
Ask for sales. They can order take your order.

Thanks,
Greg
 

Estin

Well-known member
Joined
Sep 12, 2002
Messages
380
ERNIE BALL RULES!!!!!!!!!!!! i had my tone pot break to some defect so my tone knob wouldn't stay on. i called to order a new tone pot and EB sent me one for free! payed for shipping and everything!!!! $8.00 for the pot, and $6.49 for shipping. AWESOME! i must say i couldn't be happier. i am a loyal die hard fan. i use EB guitars, strings, and straps. too bad you guys don't make some killer high gain amps.........i'd be set. ;-)
 

dwf1004

Well-known member
Joined
Dec 3, 2002
Messages
1,364
Location
Scottsdale, AZ
I truly respect companies that stand behind their products, and take care of their customers even after the money transfer process. That's whay I have the following EB products:

-6166 Vol Pedal
-Eddie Van Halen Signature (red)
-Axis (standard, teal)
-4 packs of Super Slinky strings
-Ernie Ball guitar strap, red logo

Ahem...hello, Endorsement Department...? Hello? ;-)

Darrell
 

Greg

Ernie Ball Customer Service
Joined
Jul 1, 2002
Messages
205
Thanks for the support. We really appreciate it.

Darrell....we're feeling the love here in Artist Relations. Thanks again.

Greg
 
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