- Thread starter Rick
- Start date
strummer
Enormous Member
Check the banner at the top of the page
Seriously, the dual pups have been out about a year, but the part of the eb site with specs and images isn't up to date. And it's not only the dual pup basses that are absent, either. I think the great folks at ebmm have a bit too much on their hands, and guess they don't have the time to fix the specs pages right now. They're probably busy building basses, and that can vever be a bad thing
Seriously, the dual pups have been out about a year, but the part of the eb site with specs and images isn't up to date. And it's not only the dual pup basses that are absent, either. I think the great folks at ebmm have a bit too much on their hands, and guess they don't have the time to fix the specs pages right now. They're probably busy building basses, and that can vever be a bad thing
Check the banner at the top of the page
Seriously, the dual pups have been out about a year, but the part of the eb site with specs and images isn't up to date. And it's not only the dual pup basses that are absent, either. I think the great folks at ebmm have a bit too much on their hands, and guess they don't have the time to fix the specs pages right now. They're probably busy building basses, and that can vever be a bad thing
Thanks.
Yeah I saw that and I get that they're busy but it sucks that I have to go to Bass Central to see the dual pup Rays in different colors.
strummer
Enormous Member
Well, just about the only reason to specifically look at a dual pup is if you consider one of the sr5 pg/finish combos that come with white pu covers, because there are no white covers on the dual pup basses. But, I understand your frustration and suggest you check out the color thread at the top of the page. Plenty dual pup rays/sterlings there
boston asphalt2
Well-known member
Check the banner at the top of the page
Seriously, the dual pups have been out about a year, but the part of the eb site with specs and images isn't up to date. And it's not only the dual pup basses that are absent, either. I think the great folks at ebmm have a bit too much on their hands, and guess they don't have the time to fix the specs pages right now. They're probably busy building basses, and that can vever be a bad thing
one would think EBMM woudl have the money to have a webdev group that works solely on the website, like most other major companies do.
Customer service is great, but sicne the web is peoples first choice of information nowadays, maybe the priority list should be rearranged a bit
MingusBASS
Well-known member
I like their priority list. It gets their basses in my hands faster. Plus, chances are someone on the forum owns an example of what someone might want to see.
nashman
Well-known member
I think the WEB site is extremely important, both to customers and potential buyers ... an I think it's an image issue also. I have often wanted to use the tools to config a bass, see what's available, try different combos etc. If it's a non-core business function, outsourcing might be a good option.
Psycho Ward
Well-known member
The two pup Rays are NOT out yet!
... the lefty ones, that is.
... the lefty ones, that is.
boston asphalt2
Well-known member
I think that only applies to people already on this forum. Honestly, Joe Schmoe who wants a dual PUP Stingray is not going to sift through threads and a semi-useful search function for a certain color combo. The best way to get the info out is to have it plainly on the webpage, and that will get it out to people much quicker than a couple diehard fans who will buy anything EBMM and share about it ONLY on a forum.
The webpage is much more immportant than people realize, and I think it should not be played down as much.
Psycho Ward
Well-known member
What's wrong with being a diehard fan?
TSanders
Well-known member
If I wanted info on a dual pup StingRay and didnt see it on the website, Id try and find it elsewhere, honestly.
I dont see whay this is a gripe for some. Please note that trying to make me understand why, will be a complete waste of your time.
I dont see whay this is a gripe for some. Please note that trying to make me understand why, will be a complete waste of your time.
maddog
Well-known member
BP is very forward thinking. I'm sure he's got something in the works but other things are taking precedence.
MingusBASS
Well-known member
Maybe you should just let BP run HIS company. It's not that big a deal.
bovinehost
Administrator
Dang, you guys are like BP Mafia! The Biff Posse!
I think it would be extremely excellent to have an "add a single coil" or "add a neck humbucker" feature on the build-an-instrument page.
Potential customers DO rely on websites to get information and I've heard (elsewhere) people complain about not having easy access to information on the new models.
I love you guys for rushing to the defense!
It would be better to have that feature working, though - anyone want to argue with me?
I think it would be extremely excellent to have an "add a single coil" or "add a neck humbucker" feature on the build-an-instrument page.
Potential customers DO rely on websites to get information and I've heard (elsewhere) people complain about not having easy access to information on the new models.
I love you guys for rushing to the defense!
It would be better to have that feature working, though - anyone want to argue with me?
wraithwrider
Well-known member
I think BVH you're spot on. A company like EBMM should build great basses (they do) AND maintain an up to date website, no excuses.
Lets not be afeared to be critical so long as it's done in a constructive way.
Peter
Translucent Orange H Sterling
Black 4HH Bongo
CBP 5HS Bongo
Lets not be afeared to be critical so long as it's done in a constructive way.
Peter
Translucent Orange H Sterling
Black 4HH Bongo
CBP 5HS Bongo
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bassmonkeee
Well-known member
Heh--it's not like they'd pull someone off the assembly line to update the webpage!
Considering how many new models are available that aren't on the website, I really don't see why anyone would give anyone else grief for simply wanting to see product pages for the new options.
That said--
Now, given the choice between "new webpages for new models," and "unprecedented interaction on the forum with the powers at large," I know which I prefer, and it ain't new webpages.
maddog
Well-known member
Yes.
Dargin
Ernie Ball Customer Service
If I were you guys I would tread lightly here. It is easy to assume and be critical when you do not have the whole story.
We do need an updated site, and we were very close to unveiling it but our point man left for the water company. We have many ideas for an expanded website and I am sure you guys will be glad we didn't pump something out half assed.
To see what the focus has been website wise check out all the cool things Brian and the team have done at Ernie Ball Music Man Battle of the Bands
We do need an updated site, and we were very close to unveiling it but our point man left for the water company. We have many ideas for an expanded website and I am sure you guys will be glad we didn't pump something out half assed.
To see what the focus has been website wise check out all the cool things Brian and the team have done at Ernie Ball Music Man Battle of the Bands
boston asphalt2
Well-known member
it is in the name of constructive criticism, which I, as well as others, assume people can take. That sucks that the point man left, he obviously left a good group of people to work for.
nashman
Well-known member
Another reason why outsourcing the function might make sense.
