puppyonacid
Well-known member
Hey all. My first post here. I oreder a JP fully loaded back in November and can't wait for it to get here (manchester UK). Due a week tomorrow by my reckoning. However, Just wanted to say thanks to Kevin at ernieball. Boy oh boy do I feel like a valued customer. Here's why:
Hi
I'm just writing with a query really. I Ordered a John Petrucci model
a couple of months ago. A 6 string version with the piezo bridge and with
the Mystic Dream finish. I am really looking forward to it's arrival here in Manchester UK. However, I have this nagging doubt at the back of my mind so I thought id email you for reassurance.
I Bought an N4 from Washburn when I was 16 back in '93. I paid just over
1000 for it. Of course, being young and inexperianced with big purchases
like this I was really happy with it, to begin with anyway. I still have it
as my main guitar but the problem is this. Even though it has always
played well enough it has never felt like a top line instrument. There has always
been an inherant problem with the floyd rose patented trem. I did read an interview with Nuno a couple of years later in which he declared, to my
lasting dismay, that "the models commercially available are nothing like the
ones he plays." Of course i took this as meaning they are in fact inferior.
He went on to say that "I fought long and hard to get the quality up to
standard." He also pointed out that Eddie Vah Halen said much the same.
Or it might have been Steve Vai. The interview was a long time ago now.
So I'm basically looking for assurance that the model I am purchasing
(it is quite alot of money) from you is in every way the model that John
Petrucci Plays. I mean as far as the sound, materials and playability are concerned, I'm not going to be disapointed.
Many thanks for your time
I can't wait to see it
Phil.
To which i got this response:
Dear Phil,
Thank you for contacting Ernie Ball/Music Man, and welcome to the
Music Man family. Please be assured that the Signature JP you will be
receiving will be set-up exactly to John's spec's. It will play,feel and
sound just as good as the guitar that John plays on stage and in the
studio. One of the things that we(Music Man) pride ourselves on is the
quality of EVERY instrument that comes off the line. In fact when our
signature artists do clinics they don't even take one of their guitars
with them, because they know that they can grab one off of the shelf of
the store their in and it is going to play just as well as their #1
guitar. The attention to detail here in the factory is second to none. I
have no doubt that you will be thoroughly please with your JP. Keep my
e-mail on hand in case you have any other questions and feel free to
e-mail me anytime.
Most Sincerely,
Kevin Scoles
International Customer Service
And I don't even have my guitar yet! Ahhh, what it is to be loved!
Hi
I'm just writing with a query really. I Ordered a John Petrucci model
a couple of months ago. A 6 string version with the piezo bridge and with
the Mystic Dream finish. I am really looking forward to it's arrival here in Manchester UK. However, I have this nagging doubt at the back of my mind so I thought id email you for reassurance.
I Bought an N4 from Washburn when I was 16 back in '93. I paid just over
1000 for it. Of course, being young and inexperianced with big purchases
like this I was really happy with it, to begin with anyway. I still have it
as my main guitar but the problem is this. Even though it has always
played well enough it has never felt like a top line instrument. There has always
been an inherant problem with the floyd rose patented trem. I did read an interview with Nuno a couple of years later in which he declared, to my
lasting dismay, that "the models commercially available are nothing like the
ones he plays." Of course i took this as meaning they are in fact inferior.
He went on to say that "I fought long and hard to get the quality up to
standard." He also pointed out that Eddie Vah Halen said much the same.
Or it might have been Steve Vai. The interview was a long time ago now.
So I'm basically looking for assurance that the model I am purchasing
(it is quite alot of money) from you is in every way the model that John
Petrucci Plays. I mean as far as the sound, materials and playability are concerned, I'm not going to be disapointed.
Many thanks for your time
I can't wait to see it
Phil.
To which i got this response:
Dear Phil,
Thank you for contacting Ernie Ball/Music Man, and welcome to the
Music Man family. Please be assured that the Signature JP you will be
receiving will be set-up exactly to John's spec's. It will play,feel and
sound just as good as the guitar that John plays on stage and in the
studio. One of the things that we(Music Man) pride ourselves on is the
quality of EVERY instrument that comes off the line. In fact when our
signature artists do clinics they don't even take one of their guitars
with them, because they know that they can grab one off of the shelf of
the store their in and it is going to play just as well as their #1
guitar. The attention to detail here in the factory is second to none. I
have no doubt that you will be thoroughly please with your JP. Keep my
e-mail on hand in case you have any other questions and feel free to
e-mail me anytime.
Most Sincerely,
Kevin Scoles
International Customer Service
And I don't even have my guitar yet! Ahhh, what it is to be loved!
. I was at the same DT tour but caught them in Glasgow. Stunning. 
