You should have received one with the guitar unless you bought it from a private source and the case was missing. If you got it at a dealer, go back and get it.
Aparently Guitar Center (where I bought my Axis) commonly separates the case from the Axis to sell separately and to make the Axis sticker price look lower. I already had a case, so I welcomed the $100 price drop, but depending who you purchased from, they may or may not owe you a case.
GC told me they would sell me (or anyone) an Axis case for $100, but I wondered what control Ernie Ball had in this strategy. Would they object to this sales tactic? DO they even know about it?
thats weak as hell that dealers are swapping out the cases for bags or not including anything. i wish there was a way for ball to crack down on this. that means people aren't getting the tools or anything else that comes in the cases for the buyers. you see like a axis with hardcase, but a axis super sport with string thru bridge with a gigbag. they try to act like the axis SS is a lesser guitar?!?!?! people drive me to insanity.