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Mace13

Well-known member
Joined
Apr 22, 2019
Messages
99
Hey all,

The JP 20th anniversary JP6 showed up last week and it is indeed a beautiful guitar and plays wonderfully. Really couldn't put it down. Superb attentional to detail on the finish and form, and the it just sounds tremendous plugged in or unplugged. On about the third day I put it through the paces with the amp and noted a couple problems with the piezos. The low E piezo has a static noise when the trem is moved and the G piezo is way louder than the others.

So, no NGD photos yet as I sent it back in already. A replacement is ordered but won't be here until mid to late August! Seems these models are a bit difficult to get ahold of! I didn't want to keep this defective one around and risk scratching it or something.

The piezo issues are probably an easy fix for EBMM but it is very disappointing that they escaped their factory. Speaking of which, it was purchased at Sweetwater and they do a "full inspection" as well and they didn't catch the defects (not the first time...bought a PRS from them late last year and the PU selector switch didn't work! But, Sweetwater takes care of the customer and in both cases new replacements were sent no problem).

The lesson: give your new guitars a *complete* run though, no matter the brand or cost!

My JPXI and Majesty are happy though, they are getting played again after being ignored.
 

jmmp

Well-known member
Joined
Aug 7, 2010
Messages
134
Bummer about the piezo. When my JP6 came in back in 2011, it had piezo issues, too. I sent it off to EBMM for repair, and got it back good as new.

I recently purchased a BFR Albert Lee from a dealer, and it arrived with a cracked neck. The dealer has pulled out all the stops to keep me from returning it to them, but it’s on the way back to them now, and I will make sure to never buy any instruments from them again.

I will be sticking with Pete for EBMM purchases (my 20th Majesty should be shipping soon), but I’m glad Sweetwater is helping you out.
 

Mace13

Well-known member
Joined
Apr 22, 2019
Messages
99
I did make a little video and sent it to EBMM service to make sure they saw the details of the issue and (hopefully) implement corrective actions. Maybe sweetwater just repairs it and resells it as used, in which case EBMM never would have known about it. No way to get better if you don’t find out what’s messed up!
 

Mace13

Well-known member
Joined
Apr 22, 2019
Messages
99
Well, as luck would have it the replacement guitar has arrived at home but I am out of town until next weekend. Can’t wait to give it a run through when I get back. It has been a long wait (originally ordered May 24).
 

Mace13

Well-known member
Joined
Apr 22, 2019
Messages
99
It has finally arrived! Well, it’s been a good couple weeks. The JP 20th Anniversary has been absolutely perfect and I can’t put it down. It plays like butter and sounds really good…if only my playing were better! I really am not worthy to play a guitar of this caliber.

Some pics below.. It is cool how it looks different in different lighting situations.

5CD972DC-C028-4203-B134-1009B6CBE04F.jpg
A5681DF2-145F-487D-9398-3B19D3596F2F.jpg
94A54239-47AC-4D13-BB7D-EE1C88026937.jpg
2A0D6090-156C-482D-87D0-E405B5EEF9C4.jpg
819514CE-E6B0-4FC1-B55C-61F5AABE3A50.jpg
 
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