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dean701

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Jan 28, 2014
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100
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Barrie, Canada
I have an FGR-1 on a 2010 Axis.


...and not the only one who has done it.
 
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ngjenkins

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Missoula, MT
Okay. Little update from EBMM customer service. There IS no direct replacement that EBMM sells because they get them as a package with the bridges from their vendor. BUT! I did realize I had ordered a slightly incorrect version. HERE is the correct version. Which I have ordered.
 

Norrin Radd

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Saint Paul
Okay. Little update from EBMM customer service. There IS no direct replacement that EBMM sells because they get them as a package with the bridges from their vendor. BUT! I did realize I had ordered a slightly incorrect version. HERE is the correct version. Which I have ordered.
Been following. Hope this works out!
 

dean701

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Barrie, Canada
Okay. Little update from EBMM customer service. There IS no direct replacement that EBMM sells because they get them as a package with the bridges from their vendor. BUT! I did realize I had ordered a slightly incorrect version. HERE is the correct version. Which I have ordered.
Thanks for the update. Very frustrating to hear that news.
 

ngjenkins

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Missoula, MT
Thanks for the update. Very frustrating to hear that news.
Indeed. But, I guess I've owned a lot of guitars with locking nuts over the years and this is the first one I've had with an issue like this. So, I guess they're not expecting people to NEED to replace it.

I'll update y'all on how replacing this one goes.
 

dean701

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Jan 28, 2014
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Barrie, Canada
Indeed. But, I guess I've owned a lot of guitars with locking nuts over the years and this is the first one I've had with an issue like this. So, I guess they're not expecting people to NEED to replace it.

I'll update y'all on how replacing this one goes.
My 2019 has a stripped fine tuner hole. They want me to buy a whoie new bridge as they don't stock bridge plates. You're not alone.

Screenshot_20250212_175029_Gallery.jpg
 

ngjenkins

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Missoula, MT
My 2019 has a stripped fine tuner hole. They want me to buy a whoie new bridge as they don't stock bridge plates. You're not alone.

View attachment 48638
It's weird (to me) to have a piece of gear that the manufacturer can't sell replacement parts for? Maybe it's just me, but this SEEMS weird, at least.

Incidentally, I ran into this with EVH guitars as well. So, not just EBMM. EVH was weird because it was a back cavity plate and they were like, "This aftermarket one MIGHT fit." And it didn't.
 

dean701

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Jan 28, 2014
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Barrie, Canada
You sound way less upset than I am. I expect companies to remedy issues cost free when spending 3k+ on a guitar as well as actually having parts to perform that support.
 

beej

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Aug 16, 2004
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Toronto, Canada
Guys, parts wear out. And when those parts are made by third parties it can be frustrating. EBMM does stock up on spare parts, however the supplies eventually run out.

If the OEM vendors change their designs, etc., then builders are stuck. Not just EBMM - anyone who relies on external vendors for components.
 

ngjenkins

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Missoula, MT
Guys, parts wear out. And when those parts are made by third parties it can be frustrating. EBMM does stock up on spare parts, however the supplies eventually run out.

If the OEM vendors change their designs, etc., then builders are stuck. Not just EBMM - anyone who relies on external vendors for components.
I get what you're saying, for sure. BUT... mine isn't an issue with stock. They simply don't sell the parts because they don't order them that way. And, even at that, it's not necessarily the end of the world. Just a little irritating.

And my EVH example had nothing to do with time. That thing was brand new. The back plate broke and they were like, "We dunno man! Good luck!" EBMM customer service was very helpful and explained the situation with hopefully an aftermarket solution. It was just a little disappointing because I'm not 100% sure it's actually gonna fit. Fingers crossed!

And if this was a car? Yes, I would expect to be able to find OEM parts for a 6 year old car and would be a little gripey about it if they said either a) if you want a new brake pad, we have to order the whole brake assembly for the front end. or b) you'll have to track down one at a junk yard. 6 years isn't that long.
 
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dean701

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Jan 28, 2014
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Barrie, Canada
I get what you're saying, for sure. BUT... mine isn't an issue with stock. They simply don't sell the parts because they don't order them that way. And, even at that, it's not necessarily the end of the world. Just a little irritating.

And my EVH example had nothing to do with time. That thing was brand new. The back plate broke and they were like, "We dunno man! Good luck!" EBMM customer service was very helpful and explained the situation with hopefully an aftermarket solution. It was just a little disappointing because I'm not 100% sure it's actually gonna fit. Fingers crossed!

And if this was a car? Yes, I would expect to be able to find OEM parts for a 6 year old car and would be a little gripey about it if they said either a) if you want a new brake pad, we have to order the whole brake assembly for the front end. or b) you'll have to track down one at a junk yard. 6 years isn't that long.
If a guitar builder is going to go out of their way to have Gotoh perform custom modifications (name plate or sizing mods), then you would think they would order enough back stock to accommodate failed parts. If not then just go with the vendor's off the shelf model stock so parts can be obtained.
I agree 6 years is not long, also considering that my 2019 has probably less than 100 hours play time on it.
 

ngjenkins

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Aug 8, 2024
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Missoula, MT
If a guitar builder is going to go out of their way to have Gotoh perform custom modifications (name plate or sizing mods), then you would think they would order enough back stock to accommodate failed parts. If not then just go with the vendor's off the shelf model stock so parts can be obtained.
I agree 6 years is not long, also considering that my 2019 has probably less than 100 hours play time on it.
Side note, I enjoy that we both have our Yucatan Flame Axis in our avatars and I have to look close to find my strap to know who is who :D
 

tbonesullivan

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Aug 24, 2012
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New Jersey
My 2019 has a stripped fine tuner hole. They want me to buy a whole new bridge as they don't stock bridge plates. You're not alone.
Whoa, how did you manage that? I've heard of stripped out holes for the intonation adjustment, but never for the fine tuner holes. Aren't the bridge plates usually steel, and the intonation screws made from some softer metal?

Anyway, I do feel your pain, as getting bridge plates for any Floyd Rose system is difficult. Even Stewart Macdonald doesn't stock any. Neither does Allparts. It almost seems like the manufacturers of the bridges themselves have chosen to not have any parts available like that. You can usually find the other parts, but not base plates.
 

ngjenkins

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Aug 8, 2024
Messages
63
Location
Missoula, MT
Whoa, how did you manage that? I've heard of stripped out holes for the intonation adjustment, but never for the fine tuner holes. Aren't the bridge plates usually steel, and the intonation screws made from some softer metal?

Anyway, I do feel your pain, as getting bridge plates for any Floyd Rose system is difficult. Even Stewart Macdonald doesn't stock any. Neither does Allparts. It almost seems like the manufacturers of the bridges themselves have chosen to not have any parts available like that. You can usually find the other parts, but not base plates.
I stripped one out on an old Ibanez 7-String with a Floyd, but I'm not 100% sure what kind of Floyd it was (maybe a special?).
 
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