French Kiss
Well-known member
this is only a mecanical problem ; the knob doesn't return to the low position.
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Sorry my friend to read that the guitar wasn't checked before the store sell it ????? and now you have to fix yourself this problem of pot ok for the trem it's not so difficult
who haven't do his job correctly ?
Where is your seller ?
i would like that you explain to me why the world turn on a wrong way ?
Contact The perfect Guitar directly i'm sure that they don't let you in a so bad situation
Do not forget to hold us informed
French Kiss
Well-known member
Sorry my friend to read that the guitar wasn't checked before the store sell it ????? and now you have to fix yourself this problem of pot ok for the trem it's not so difficult
who haven't do his job correctly ?
Where is your seller ?
i would like that you explain to me why the world turn on a wrong way ?
Contact The perfect Guitar directly i'm sure that they don't let you in a so bad situation
Do not forget to hold us informed
nobody cares ... just want this L III to get back to stock, sell it, and forget about those problems nobody cares about
Nobody have nothing to do with your problem !!!
easy to sell....but not easy to respect the customer even he bought a guitar out of order
i don't think his money was out of order so ..grrrr
great world !
straycat113
Well-known member
Have yet to play one but have owned two guitars that had a db Boost and loved them both, never felt they sucked tone.
This guitar have a real mechanic problem. Not a tone problem
How thinking it was impossible ? It's crazy
French Kiss
Well-known member
beej
Moderator
It looks like you have a bad pot.
Normally I would say take it back to the shop you purchased the guitar from, and let them with repairing a guitar that's still under warranty. However by buying from the US, you've circumvented the dealer network that is in place to deal with issues like this.
Your best bet is to contact customer service. Perhaps they can send you a replacement, or help you arrange a fix.
French Kiss
Well-known member
Thanks for your answer Beej ; I will follow your advice and contact customer service .
French Kiss
Well-known member
well, I spent the whole afternoon with one of the greatest french guitar tech ; now everything is fine with the guitar, exepted the boost knob that is out of order . Sorry if i have been a little angry, I'm a hudge Musicman fan, i only play Balls since the first one I bought in 1996. Forgive my frustration and deception getting a brand new instrument with so many issues.
I'm not used to have to deal with such problems for a guitar brand I like that much. Hope Customer's Service will be helpfull ...
I'm not used to have to deal with such problems for a guitar brand I like that much. Hope Customer's Service will be helpfull ...
beej
Moderator
Look, you have to accept that not every guitar is perfect. What EBMM (and every other manufacturer) do to remedy this is to provide a warranty and dealer network to fix these problems.
Any new EBMM guitar you buy will be covered by a warranty in the country you buy it and will get fixed for free. The problem is, you bought it in the USA. If you send it back to the USA, they would fix it for free. If you've bought it from the US to save money, then you have circumvented the international dealer network that would have taken care of you.
Try the customer service folks, and I hope you get everything sorted out!
Any new EBMM guitar you buy will be covered by a warranty in the country you buy it and will get fixed for free. The problem is, you bought it in the USA. If you send it back to the USA, they would fix it for free. If you've bought it from the US to save money, then you have circumvented the international dealer network that would have taken care of you.
Try the customer service folks, and I hope you get everything sorted out!
French Kiss
Well-known member
I know about the rules beej ; I was offered this guitar , that's all .
Usually, I travel to the US to buy my "balls" ; I was just running outta time this year and, ..., it's a long story !
just a single question beej : do you know how much a L III is worth in France ? double price, worth a visit to US friends don't you think so ? . Over ...
Sorry I've never had to require any warranty service with EBMM guitars before this last one ; I 'm just a guitar player , faithfull, respectfull . All the best man
beej
Moderator
Gotcha. Well, it should be an easy fix if it's just the pot.
DrKev
Moderator
Yo, Mec, est ce que t'appellé le distributeur, High Tech Distribution? Peut etre le potard qu'il faut est en stock?
Music Man / High Tech Distribution
10-12 rue de l'abbé Grégoire
ZAC des Radars
91350 Grigny
Tél. 01 69 02 01 01 - Fax : 01 69 02 02 68
I'll help you install it if you like and we still have to have that beer! You have my phone number.
Music Man / High Tech Distribution
10-12 rue de l'abbé Grégoire
ZAC des Radars
91350 Grigny
Tél. 01 69 02 01 01 - Fax : 01 69 02 02 68
I'll help you install it if you like and we still have to have that beer! You have my phone number.
DrKev
Moderator
High tech Ne vends pas pour les guitares pas "francaise"
Super sympa de ta part bravo pour la solidarité
Yeah, quite possible. Mais j'ai pensé comme ils s'occupe des warrantys EBMM pour la France et peut être le piece est en stock...
...ça coûte rien de demander, hien?
Anyway, if he's contacted International customer service, I presume A.J. or his crew are on the case, et tout ira bien.
fbecir
Well-known member
The guys from GuitarNBlues (LUTHERIE GUITAR N' BLUES - La lutherie guitare autrement) can be helpful if you are looking for a specific guitar part.
French Kiss
Well-known member
I would like to thank you all for the support ;
beej : I agree with you , saying all the guitars can not be perfect. But, I have such a great opinion about MM guitars that it's difficult for me to be desapointed. Thanks for replying this thread, much apreciated !
Kev : i will be very nice to meet you ; you'll be welcome to my place and play my toys ...
Ily : what can I say .. very proud of our friendship , "Papy Saucisson from hell " , fais pêter le son !
fbecir : merci pour les conseils et le lien, plein d'enseignements.
Will keep you all updated, thanks again
beej : I agree with you , saying all the guitars can not be perfect. But, I have such a great opinion about MM guitars that it's difficult for me to be desapointed. Thanks for replying this thread, much apreciated !
Kev : i will be very nice to meet you ; you'll be welcome to my place and play my toys ...
Ily : what can I say .. very proud of our friendship , "Papy Saucisson from hell " , fais pêter le son !
fbecir : merci pour les conseils et le lien, plein d'enseignements.
Will keep you all updated, thanks again
French Kiss
Well-known member
Here's the cure, for a push push potentiometer "out of work" :
Push Push Pot 500k with DPDT Switch (On-On)
hope this will be usefull ...
Push Push Pot 500k with DPDT Switch (On-On)
hope this will be usefull ...
DrKev
Moderator
Great! It's works well now? I'm packing up to move apartment over the next few days. I'll call you next week and we'll get together and my Michelle can meet your LIII!
