Help! Neck adjustment problem

[stevekafasi]

hello all,



ı finally got my dream gitar, Majesty iced crimson red ! I'm quite happy, can not explain to my feels while opennig to hardcase at every turn...



BUT !,



ı have big problem. ı bought this guitar as used from the city which has very different humidity. when ı come to home, the strings "too" closed to fingerboards.

ı decided to setup guitar but, neck can not be sufficiently loosen !



everybody knows the tapping method for adjustment control, press to 1. & 24. frets and take little tapping from 12. fret.

(ı should say that, when adjust from bridge and saddles, there is no buzz or etc. )

there is no space at 12. fret when the wheel at even relaese position.. ı do not know what is problem.. I hope it's not be warped! (ı have added some photos )

ı have changed the strings with 11-49 (it was 10-46) but result is same.

Is there anybody who has same problem and can able to give advice..

my all happiness almost gone..

I need your valued comments.

regards.

 

[DrKev]

Hi Steve, welcome to the forum.

I'm sorry but it does sound like the neck on this guitar has a big problem. Withe the truss rod completely loose there should always be some neck relief. I think you need to talk to the person/store you bought the guitar from and return it and get a full refund or have them repair the guitar at their own cost and return it to you.

 

[stevekafasi]

Hi Steve, welcome to the forum.

I'm sorry but it does sound like the neck on this guitar has a big problem. Withe the truss rod completely loose there should always be some neck relief. I think you need to talk to the person/store you bought the guitar from and return it and get a full refund or have them repair the guitar at their own cost and return it to you.

Dear Kev,

thank you for your comment..

as you know well guitar is NT and ı think repair immpossible..

 

[morsecode]

Honestly without knowing the state it was in at the time you bought it before it moved to where you live, what was actually done with it since, and without having it physically in front of a person, I think it is very difficult to diagnose. The pictures don’t really help as the guitar has no strings and there is no tension on the neck.

I’ve had similar issues and the main solution for me was to keep the guitar in its case with a case humidifier of some sort. It takes time though.

 

[stevekafasi]

Honestly without knowing the state it was in at the time you bought it before it moved to where you live, what was actually done with it since, and without having it physically in front of a person, I think it is very difficult to diagnose. The pictures don’t really help as the guitar has no strings and there is no tension on the neck.

I’ve had similar issues and the main solution for me was to keep the guitar in its case with a case humidifier of some sort. It takes time though.

ı should make loosen to neck but ı dont know how can ı do it.. ı have changed with 11-49 and my girl is waiting in hard case.

actuallly there is no problem for playing.. but there is something anormal about truss rod..

 

[stevekafasi]

Hi Steve, welcome to the forum.

I'm sorry but it does sound like the neck on this guitar has a big problem. Withe the truss rod completely loose there should always be some neck relief. I think you need to talk to the person/store you bought the guitar from and return it and get a full refund or have them repair the guitar at their own cost and return it to you.

BTW, ı bought used thus ı can not return.. ı should solve.. :/

 

[GWDavis28]

Dr Kev has a wonderful Youtube channel.

Glenn |B)

 

[stevekafasi]

Dr Kev has a wonderful Youtube channel.

Glenn |B)

Thanks for sharing. I know how should be and how can adjust..

But, neck can not be loosen as should be

 

[stevekafasi]

I guess there is no any solution..

 

[Rbg]

Just FYI humidity will make the wood swell and it will effectively be equal in effect to tightening the truss rod.
I had a neck where with thrusts rod completely loose there were almost zero relief. I sent it to MM and they suggested to make a new neck. Mine was band new, though.
You can try different ways to wet, heat sbd bend the neck, but is difficult, no guarantees to work or being permanent, and likely will affect the finish. So not a very good option.

Look for a good luthiers. They may do some woodworking and then refret, but it is not going to be cheap.
If you can not return it or claim buyer protection with paypal or smth, try selling it with full disclosure of the problem. Maybe someone will buy it as is. You will have some money loss for sure, but at least will end up with a solid instrument in the end.

Really sorry fir your situation

 

[stevekafasi]

Just FYI humidity will make the wood swell and it will effectively be equal in effect to tightening the truss rod.
I had a neck where with thrusts rod completely loose there were almost zero relief. I sent it to MM and they suggested to make a new neck. Mine was band new, though.
You can try different ways to wet, heat sbd bend the neck, but is difficult, no guarantees to work or being permanent, and likely will affect the finish. So not a very good option.

Look for a good luthiers. They may do some woodworking and then refret, but it is not going to be cheap.
If you can not return it or claim buyer protection with paypal or smth, try selling it with full disclosure of the problem. Maybe someone will buy it as is. You will have some money loss for sure, but at least will end up with a solid instrument in the end.

Really sorry fir your situation

So, your thhought is humidity, right? I should keep it dry place.

You can be right, because guitar have been quite dry city for 4-5 years. And my city has quite much humidity

 

[morsecode]

That isn't always the case. Humidity and the swelling of wood due to increased moisture content isn't necessarily the same as how a neck's relief behaves with changing humidity. As I have said humidity in the case resolved that issue on a few of my EBMM's. Those guitars now find a semi-permanent home in the case in the winter months. YMMV

 

[beej]

If you have the strings on, have loosened the truss rod all the way, and there's no relief in the neck, there's definitely a problem.

My suggestion would be to contact MM directly and ask for their advice (link in my signature).

If you have a good luthier/repair shop near you, also consider asking them. There are some techniques that might help reset the neck, but it's hard to say how effective they'll be without knowing how bad the neck is.

In any case, I'd start by contacting Music Man and go from there.

 

[stevekafasi]

If you have the strings on, have loosened the truss rod all the way, and there's no relief in the neck, there's definitely a problem.

My suggestion would be to contact MM directly and ask for their advice (link in my signature).

If you have a good luthier/repair shop near you, also consider asking them. There are some techniques that might help reset the neck, but it's hard to say how effective they'll be without knowing how bad the neck is.

In any case, I'd start by contacting Music Man and go from there.

Almost impossible to gonthere..

I have talked with customer service, they said that to try pressure to fingerboard when wheel is empty. İts could be help release the neck..

 

[beej]

It's a good suggestion. If the truss rod is binding in the neck, you could attempt to free it up by pulling the headstock, trying to bow the neck a bit.

 

[Etudica]

What Beej and stevekafasi said. I had the same issue with a JPXI. Truss was binding and loosening the nut resulted in just a loose nut. Original owner, tweaked setup multiple times a year, babied the crap out of it, and it still happened. Even customer support recommended putting slight forward/backward pressure on the neck, and sure enough I felt a very slight click and all has been fine ever since. I'm not saying this is the cause of your issue, but it's worth a shot. It doesn't take much, just work it in both directions slowly increasing pressure as you go.