need some diagnostic help

[yan12]

Hey Guys,
The JP7 is giving me some setup troubles...plays great and sounds great and I have kept it like I got it a month ago to let it acclimate to Denver. The trouble is in two areas. First off, can't seem to get rid of the fret buzz and it is all over the neck. I could put the bridge much higher and raise the saddles, but I don't think it should take that much. I figured I would try the back bow first but the wheel that adjusts the truss rod was loose, so much so I could easily rotate it with my finger. The neck is very straight which I like, but no matter how much I turn it I cannot induce any back bow.
Second trouble is a weird "ping" noise I hear with any movement of the bridge. If I use the bar or simply bend any string a step or more I hear this metallic ping. Without being plugged in it is very noticeable, and plugged in it sounds like a harmonic on everything I do. I was thinking spring shock... and it has done it since day one, but I can't shake it down. I thought the knife edge was peening on the post but no dice and the springs are good. Anyone got any ideas?
Thanks,
Yan

 

[Roubster]

With the pinging noise, try to lubricate the nut slot with some graphite
That's where the string might actually be binding. The truss rod wheel I'm not sure what's up with that. Hower if your neck is straight you want some relief in the neck to get rid of the buzzing. You should be moving the wheel towards you. Best thing would be to call Customer Service though

 

[Spudmurphy]

Relief = concave bow is induced by letting the tension of the strings pull the neck, so the truss rod needs to be slackened, if the truss rod is already slack then no further adjustment is possible on that. It's a misconception that truss rod adjustment is THE way of lowering a guitars action. It is one of the factors that contributes to a guitar set up - the other factors being saddle height and nut slot height.
I wouldn't recommend you touching the nut but would recommend the following:-
The trem plate should sit on the trem posts so that the trem plate is FLUSH with the body. Adjust the saddle height to eliminate the fret buzz.
In addition to the above lubricate the trem posts - some people recommend Chap stick (lip balm stuff!) I use a real small dose of WD 40. In addition check to see if the trem springs are pinging.

Let us know how you get on.

Edit - if it's new - take it to the dealer who should sort it out for you. I recommend this course of action first.
Spud