New Luke III tone knob issues

[Cenobyte]

Hey guys, I recently acquired a new LIII in that awesome Cardinal red sparkle... Great guitar so far, however I have an issue. The other day, during a band photo shoot, I knocked the tone knob by mistake on the edge of a chair and it basically tilted the knob off center. So tonight I popped the knob off and gently tried to recenter the peg with a wad of paper towel and some pliers. So that worked, however when I went to put the knob back on for good it now continually spins all the way around (after tightening), no end notch on the pot anymore. I realize I will likely have to call customer service and order a new tone pot, but after opening it up and seeing that pot is attached to a electronic board of some kind... Question I guess is, how screwed am I?

 

[Mark-NL]

Hey guys, I recently acquired a new LIII in that awesome Cardinal red sparkle... Great guitar so far, however I have an issue. The other day, during a band photo shoot, I knocked the tone knob by mistake on the edge of a chair and it basically tilted the knob off center. So tonight I popped the knob off and gently tried to recenter the peg with a wad of paper towel and some pliers. So that worked, however when I went to put the knob back on for good it now continually spins all the way around (after tightening), no end notch on the pot anymore. I realize I will likely have to call customer service and order a new tone pot, but after opening it up and seeing that pot is attached to a electronic board of some kind... Question I guess is, how screwed am I?

Just contact CS (as you suggested yourself). I am sure that they will be able to give you the assistance you need to get your Ball back into working condition. Keep us updated!