OT: Problem solved with EB customer service...

[CroduXman]

Greetings from Croatia!
For people who don't know, small country in Europe near Italy... )
All I can say about EB & customer service is WOW!!!!
I ordered MM Stingray from dealer but that was in May 2005...
And since that was long time ago I started to "bother" EB international customer service.
No one to blame, looks like my order was misplaced. How? I don't know...
People from EB answered every one of my mail messages!!!!!
I couldn't believe this! So famous company "chating" with me????
COOL!
Now I have all the answers and my bas is on RUSH!
(Thx Kevin)
I'm trying to get this bass since i started to play, just never had enough money(almost 10 years now) so i can wait few more months.
Thumbs up for all bass players around the world & many thanks to Kevin & Beth.

 

[Colin]

Greetings from Croatia!
For people who don't know, small country in Europe near Italy... )
All I can say about EB & customer service is WOW!!!!
I ordered MM Stingray from dealer but that was in May 2005...
And since that was long time ago I started to "bother" EB international customer service.
No one to blame, looks like my order was misplaced. How? I don't know...
People from EB answered every one of my mail messages!!!!!
I couldn't believe this! So famous company "chating" with me????
COOL!
Now I have all the answers and my bas is on RUSH!
(Thx Kevin)
I'm trying to get this bass since i started to play, just never had enough money(almost 10 years now) so i can wait few more months.
Thumbs up for all bass players around the world & many thanks to Kevin & Beth.

Welcome and you've come to the right place. Glad to hear that they helped you out, no surprise this end though. Great company and you'll love the bass. Please post some pics when it arrives.

 

[strummer]

Glad to hear everything worked out for you!

My son cheers for Croatia when it comes to football

 

[todd4ta]

Congrats!

Too bad it's taking a long time, it's sounds like you're very patient. It's good that you got to experience the excellent EB customer service first hand. They are truly the best.

Our lead guitarist is from Croatia - maybe you know him (joking)

Have you heard of a Croatian surf band called The Bambi Molesters?

Welcome, and be sure to stick around while your bass is on the way. Let us know when you get it.

 

[Rod Trussbroken]

Welcome to the Forum CroduXman

 

[CroduXman]

Congrats!

Too bad it's taking a long time, it's sounds like you're very patient. It's good that you got to experience the excellent EB customer service first hand. They are truly the best.

Our lead guitarist is from Croatia - maybe you know him (joking)

Have you heard of a Croatian surf band called The Bambi Molesters?

Welcome, and be sure to stick around while your bass is on the way. Let us know when you get it.

Jep' I agree, they are the best.
About Bamby Molesters... I was on the live concerts 3 times. They do have a hot bass player. The hottest in Croatia! Hell yeah!

 

[koogie2k]

It is nice to see at least one company out there has great Customer Service.