Its brand new, not played much.... " looks like the strings are not clearing the fingerboard"..sorry I don't understand that? Could you explain it? I mean the guitar techs at the academy of sound in Nottingham, just rung them up about that... they said they've never seen a problem like that before... and advise to bring it in... again!... how do the nuts look worn?
- Thread starter Zophixan
- Start date
tommyindelaware
Well-known member
Zophixan said:
nut....not nuts......
the black strip across the fingerboard thing w/ slots that hold the strings in place & up off the fingerboard .
behind the nut at the end of the fingerboard are indentations from the strings traveling across the nut ....then they angle down & go to the tuning keys. just behind the nut, the fingerboard ends. it looks to me like the strings were touching the fingerboard.......which shouldn't be occuring on a new guitar. i'm thinking mabey someone tried to lowerer the action by deepening the nut slots ...but went to deep...causing the string to rub on the end of the fingerboard. there should be no string contact w/ the fingerboard. the fact that there are marks on the top of the fingerboard behind the nut could also be file marks where someone was hacking.......i .....i....i mean cutting the slots . or they may be coming from the string s......due to them being too low in the nut.
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Any marks on the finger board could be the graphite I put on..., I'll check, I did grind up the graphite oddly.... yup its graphite..., the nut is exactly the same though....I don't believe they ever cut it, but I know they changed the gauge to .11s...could the strings be the cause of the irregular nut?
hmmm the only reason I think they didn't is, due to the small amount of time they had.... which kinda makes me think it could have been a rush job..... what do you guys recomend me do? I would obviously prefer to work through the guitar shop to not inccur any extra charges.... is there anything else I can do to attempt to fix it 
... oh I attempted to slip a piece of paper through, and its actually only touching on the low B and the High E string... though there are marks on all of them..
... oh I attempted to slip a piece of paper through, and its actually only touching on the low B and the High E string... though there are marks on all of them..
tommyindelaware
Well-known member
Zophixan said:hmmm the only reason I think they didn't is, due to the small amount of time they had.... which kinda makes me think it could have been a rush job..... what do you guys recomend me do? I would obviously prefer to work through the guitar shop to not inccur any extra charges.... is there anything else I can do to attempt to fix it
hmmmm..........could those be nut file marks.......
I will ask them....... would they just be a cosmetic thing.. or would that affect trem as well? Incidently, after adjusting the string slots, on the bridge... it says in tune alot more now, just the A string is a bit dodgy... and the rest are... almost perfect... so I believe its something to do with the string slots... ie. the things you adjust with 1.5mm allen key..... I believe that if I can stop it touching the area behind the nut, it might stay in tune..any ideas?
tommyindelaware
Well-known member
Zophixan said:
like jon said....check the area behind the nut under the strings to make sure the strings are not coming in contact w/ the fingerboard during a dive bomb........
Zophixan said:
You can't...it's not adjustable...it's just a piece of plastic. You will need to have a replacement nut fitted. If I were you i would take it back to nottingham and demand an explanation! You mentioned they did this very quickly...like how quickly? Minutes?
What's probably happening is the strings are rubbing and binding on the edge of the fretboard behind the nut everytime you use the trem arm so that they cannot return to pitch properly. Hence those strings are out of tune.
edit!!!
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ok I forgot to mention that maybe you can raise the nut by shimming it to the correct height, but it sounds to me like they have bodged it up so much you are probably better off just getting it replaced.
Good luck
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tommyindelaware
Well-known member
again....you need a new nut......
even to properly recarve the nut (slots) only takes a few minutes......but the fact that there are file markings on the fingerboard.....& that the strings are touching the fingerboard behind the nut indicates that they were filed too deep.
even to properly recarve the nut (slots) only takes a few minutes......but the fact that there are file markings on the fingerboard.....& that the strings are touching the fingerboard behind the nut indicates that they were filed too deep.
Ok guess I'll take it back..... I phoned them up and they keep claiming that touching the back area would not affect it.... I have no idea how to argue with them! I'm just going to ask them NOT to touch it... and get them to send it back.... I'm sure it was fine when it came straight from the factory......... its a pity that its the only place nearby which does special order guitars! Does anyone know if it will have to be set back to America? and whether I could specify the nut to be cut for 11s.... because the idea of having them cut it again.. scares me!
tommyindelaware
Well-known member
that's a question for ebmm customer service.....
sorry dude.......
sorry dude.......
Ok, sorry one more question! Should I get the neck replaced because of the nut file grooves, or just the nut, will it make a big difference to stability of the neck etc? In fact, could someone make a list of stuff I defineately need to replace on it.. ie. nut...
Zophixan said:
Well, although it's just the nut that is the problem I would probably get either a new neck or a new nut with the neck refinished since it's new and covered by warranty. Can't think of anything else you would need done to it...apart from a decent setup done by EBMM. The grooves won't affect neck stabilty, its not like they're very deep.
I definately wouldn't go back to the clowns you got it from!
tommyindelaware
Well-known member
Zophixan said:
i'd tell them to send it to jon at ernie ball so he can do his magic on it. that way ....you can KNOW it's right !!!!! he will know what it needs & don't need. you want a guitar set up by ernie ball.......not jethro there at their shop. i would think the work will not be covered by warranty.....so the folks you got it from should held responsble .
having that one propely repaired will be alot faster than ordering a new one !!!!!
good luck...
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I stand corrected, sorry about that, shouldv'e thought it over a bit more.
In which case since it isn't covered by warranty, and since the guys at the shop you bought it from done the damage I would either get them to pay for the necessary repairs to be done by EBMM or get a full refund and go order/find one from somewhere else.
Good luck
In which case since it isn't covered by warranty, and since the guys at the shop you bought it from done the damage I would either get them to pay for the necessary repairs to be done by EBMM or get a full refund and go order/find one from somewhere else.
Good luck
