Well, I guess I'll live with it. I spent most of this afternoon pulling off the 10s and putting on 9's, readjusting the truss rod, bridge springs and saddles. Now - even though I liked it before, it finally plays the way I thought it should.
Given all the work, I don't think I want to send it back. Since the knobs do work, and since they are set the way I like them, I'll just live with it - unless somebody knows if the board can be replaced easily. (The knobs are just cheap looking pots in cans soldered to a small circuit board - not very adjustable.)
To answer Koogie2k, I don't know how the pots were set from the factory - heck, since I bought the guitar from a disty, they may have even adjusted them. However, they do have detents at the center position, and I have both the bass and treble set there - seems to sound the best. I have the mix boosted a bit to avoid the volume shock when switching from mag to piezo and back...
Ya know, it's funny. I've bought a bunch of both expensive and cheap guitars. It always seems that the cheap ones have fewer cosmetic flaws (although they don't play nearly as nice). I definitely like the expensive ones better, but I'd think we could improve the finishing process a bit. I don't really know if this is a thumbs up or thumbs down for EBMM....the guitar plays nice...but two cosmetic flaws...hmmm
Thanks for the feedback.
MikeVt