I am in hawaii... i work at easy music, and i play where ever haha.
Looks like I'm calling Customer Support... it's so funny that it's not a volume drop, but the bass frequencies just disappear. I can't find ANY pattern or cause, and each time I sent the guitar up to them, they said they never experienced that problem.
AHHHHHH!!!! But I have to use the guitar like 3 times this week!
I have owned a MM Sterling H with piezo pickups saddles, issued 10/27/2006.
Through the years, I have tried different strings to achieve, as closely as possible, the sound of an upright when using the piezo mode.
I eventually set for ROTOSOUND black nylon long scale standard strings — RS 88 LD (65-75-100-115) which gave my bass the warm round sound I appreciate.
I have no problem playing the guitar when in normal mode i.e. all strings respond. However, when playing in the piezo mode, only the A string reacts the way it should; the remaining E, D and G strings will not speak unless I press lightly on top of each string at the saddle level so a contact is made with the preamp.
I am at a loss, what is the problem? How can it be solved?
Thanks for your answer.
der Moench
P.S. I have read all the comments before and tried different offered advices, but unfortunately no positive results.
That's an interesting thing that I hadn't thought about, that the string must be in good contact with the saddle for the piezo to work properly. I had a JP 20th Anniversary guitar with some funky piezo issues "out of the box" (one piezo was way louder than the rest, one piezo buzzed/clattered when the string was played). In hindsight maybe changing out the strings would have solved it? EBMM didn't suggest it and Sweetwater offered a replacement so I went that route. So I'll never know! Still awaiting the replacement, but it'll be worth the wait.
Hope you get your piezo issues sorted soon! Such a great guitar.
Jon’s idea was true of my JP6. The battery connectors were bent flat from age and the connection was subsequently dodgy. Once I bent them back everything worked perfectly.