Piezo trouble with EBMM JP7

[Hunter]

Hi guys !

If anyone has an EBMM JP6/JP7 guitar with a piezo and had the same trouble or know the answer, just say it here.

Today when I wanted to play guitar with the piezo, I realised that my 7th string (low B) made no sound. The other strings sound alright throught the amp, but it seems that the 7th string is muted. Maybe there's a line connection that failed in the guitar...I really don't know how the piezo system works.

I can't go to the music shop til this weekend, so any tips/suggestions would be useful !

Thanks

Fred

 

[Derek]

Hunter,

Please call our Customer Service Department for details on fixing your guitar. (866)823-2255 or (805)544-7726 ask for Dan or Scott.

Thanks

Derek

 

[Hunter]

Thanks Derek for the reply.

The problem is that I live in Canada, it will cost me some money to call you (but that, I don't really mind...) but the major problem is that I'm french and I don't think I will be able to understand the technical terms and stuff. I can write/read english well, but speaking and understanding is another thing

 

[Derek]

You can also e-mail our guys at [email protected] or [email protected]
They will be very willing to help you solve this problem with your Petrucci 7.

Thanks

Derek

 

[Daggo]

Hunter,

I had a similar problem from time to time with the Fishman Powerbridge I put on my tele a fews years ago. The Low E string would cut out, and the rest of the strings would sound fine.

I discovered that the angle that the string touches the piezo crystal is very important. I had to set the low E saddle at a certain height and distance to get a consistent piezo signal on the low E. This has forced me to live with some small compromises with intonation and action.

I imagine that a piezo-equipped tremelo system could give you similar problems.

Daggo

 

[Hunter]

You're right my friend, this was the problem. The 7th string didnt touch the piezo, so that's why it didnt sound.

It's fixed now