Problem on the JPX

[bod]

hi guys. I gotta problem with my JPX

When I plug it with the piezo/mono jack, I get no sound...but on the other jack all work fine, but I don't have the piezo anymore.

If I push the amp very loud I can hear a very weak sound though.

Any solution ? It's new

 

[Dante]

battery?

 

[bod]

No I don't think so, cause if I plya only thought the humbuckers, it doesn't even work

 

[the24thfret]

You need to contact customer service. We can't help you on the forum. CS will help you out no problem!

music-man-customer-service | contact-us

 

[bod]

battery?

I'm sorry, you were right. It was the battery. I don't understand why but now it works fine.

 

[beej]

The output from the buckers is active in that case, so it can be mixed with the low impedance piezo signal. Requires a battery to power it.

 

[bod]

The output from the buckers is active in that case, so it can be mixed with the low impedance piezo signal. Requires a battery to power it.

Okay thank you.

How many time does a battery generally last?

 

[beej]

Okay thank you.

How many time does a battery generally last?

I don't have that particular model, so dunno, should be a while.

The preamp will be drawing current whenever a cable is plugged into the output jack, so best way to extend battery life is to unplug the guitar when you're not playing.

 

[the24thfret]

Okay thank you.

How many time does a battery generally last?

My JP batteries almost last a full year. Keep it unplugged when you're not playing.

 

[douglasspears]

We can't help you on the forum.

o rly?

I'm sorry, you were right. It was the battery. I don't understand why but now it works fine.

 

[bod]

Okay here was the problem. I kept the guitar plugged all the time lol.

Thank you very much for your help

 

[the24thfret]

o rly?

I only say "we can't help you here" because BP has told us repeatedly not to offer advice for instrument issues and instead refer the original poster to customer service.

 

[Dante]

I only say "we can't help you here" because BP has told us repeatedly not to offer advice for instrument issues and instead refer the original poster to customer service.

i'm usually with you on this, but this one issue was a no brainer. he said it when he mentioned getting sound with a cranked amp. if it were something broken, he'd get crackles or no sound at all, instead of a thin thread being pushed thru the batt.

 

[ScreaminFloyd]

o rly?

lmao !

 

[the24thfret]

i'm usually with you on this, but this one issue was a no brainer. he said it when he mentioned getting sound with a cranked amp. if it were something broken, he'd get crackles or no sound at all, instead of a thin thread being pushed thru the batt.

I agree it's more obvious than other instrument issues, but it doesn't change the fact that Sterling told us not to try to diagnose problems at all, so I err on the side of always referring to CS now.

 

[bod]

I'l like to thank you though, cause you helped me very well

 

[beej]

If there's a simple fix to a problem (like replacing the battery, etc.) and you know what you're saying, it's generally ok to suggest it.

If you don't absolutely know what you're talking about with regards to a fix ("I dunno, try stringing it backwards" or "prepare that Fetzer valve with some 3-in-1 oil and some gauze pads") then best to not say anything, or refer the question to CS

 

[whitestrat]

How many time does a battery generally last?

My JP6 was acquired in 2007. I haven't changed the battery yet. It still works fine.

 

[guertzi]

May I suggest to edit the title of this thread?
It's not a big problem and even more so it's not a problem with the guitar...

 

[bod]

May I suggest to edit the title of this thread?
It's not a big problem and even more so it's not a problem with the guitar...

you're actually right. Done !