Problems with Output Jacks...

[ChevelleBongo]

I've had problems with my Bongo 5 string since i've bought it. the jack is always loose, and just today the little green wire came off, and now the jack only works intermittently. I decided to join this forum, which i intended on doing a while back, to ask for a bit of advice from the pros. Any help would be great.

 

[Big Poppa]

Welcome and stick around after you contact customer service! We can help!

 

[ChevelleBongo]

Welcome and stick around after you contact customer service! We can help!

Thanks, I shot an email to Derek, I think that was the wrong person to send it to since he's Artist Relations, but I will resend one to Customer Service.

 

[Big Poppa]

They will take great care of you...if not I wil torture them with ukelele solos

 

[ChevelleBongo]

Great. Good to know i'm in good hands here, only if that would have happened when my OLP Tony Levin bass broke. Good times with that, my first bass.

 

[strummer]

No pictures, no bass

 

[shakinbacon]

Great. Good to know i'm in good hands here, only if that would have happened when my OLP Tony Levin bass broke. Good times with that, my first bass.

welcome aboard

FYI BigPoppa is the president Sterling Ball. You will be taken care of I assure you. Musicman takes customer service seriously.

 

[adouglas]

Once you've got the wiring sorted, here's a tip:

Put a drop or two of Loctite (blue) on the jack threads. That'll help to keep the nut from turning.

 

[Bassoballs]

The input jack just went out on my 96 Sterling. Customer service was GREAT the parts I needed were in the mail that same day............