RobertB
Well-known member
I got an email today from the guy in the UK who bought my Gunsmoke Silver SR4. He said, "just one thing - you described the bass as immaculate & super clean, but I just spent an hour cleaning it". I replied saying someone in Customs must be an EBMM fan, because even though it didn't need it, I went over it once again with wonder wipes & polished the chrome with a dense fiber cloth just before packing it & dropping it off at USPS. I just got a reply saying "I am SO Sorry - I bought 2 Silver Stingrays; yours hasn't arrived yet, it was the other one that was dirty".
I'm glad I replied calmly and politely to his first/mistaken email, even though (and it's funny to me now) I was really not feeling so friendly at the time. I was thinking "I'd like to know where the HELL you found an hour's worth of cleaning that was necessary on that bass" and "what the hell's this guy trying to pull??". It's silly that I took it personally, but I guess it's because whenever I sell a bass, I take pride in making sure there are no surprises/it's exactly as described, and that I've done everything within reason to make sure the buyer is happy with it.
ANYWAY ....
I'm glad I replied calmly and politely to his first/mistaken email, even though (and it's funny to me now) I was really not feeling so friendly at the time. I was thinking "I'd like to know where the HELL you found an hour's worth of cleaning that was necessary on that bass" and "what the hell's this guy trying to pull??". It's silly that I took it personally, but I guess it's because whenever I sell a bass, I take pride in making sure there are no surprises/it's exactly as described, and that I've done everything within reason to make sure the buyer is happy with it.
ANYWAY ....