Uneven neck relief

[sunn]

Hello!
I've discovered that the neck on my EBMM guitar has uneven relief on treble and bass sides. On the low E side, there is very slight backbow, while on the high E side of the neck has an almost unnoticeable frontbow (the frets are a bit closer to the strings in the 10th fret area).
Can this be the result of the climate (right now it's really cold and dry)? What should I do?
Thanks in advance!

 

[straycat113]

Give customer service a call and talk them through the issue as they will advise you best. Without seeing the guitar it is hard to help you, but CS is still the best route to go.

 

[Spudmurphy]

Need more info than that.

Hardtail or trem? -even so give cs a call.

 

[sunn]

Thanks for your replies. This is a hardtail guitar.

 

[TNT]

Sunn,

How old is this guitar and what is its history!!!

 

[Jack FFR1846]

How much of a difference? You have capo'd and pushed down the string at the other end and measure how much at the high and how much at the low.

Here is Music Man's method for checking relief:
How do I setup my Music Man Axis SuperSport?

 

[sunn]

Thank you for your replies. I've contacted Customer Support and they said that climatic changes may have affected the wood.

 

[douglasspears]

so I guess we know EBMM's stance on climate change, then!

 

[Johnny Alien]

This sounds a bit nuts to me. What you are describing could be a twist in the neck. None of us know that without seeing it but since it's a possibility take it to a tech to have them look at. It very well just could be due to the climate but someone should probably look at it vs diagnosing over the phone or internet.

 

[sunn]

Hi guys,
I managed to get a photo of the problem. What do you think?
http://cs407619.vk.me/v407619078/66a2/HlxDJdIGyFw.jpg

 

[TNT]

I still can't figure it out????

 

[sunn]

There are two areas on the bass side which are lower than the other

 

[Spudmurphy]

To me, the line diagram indicates back bow. Give the truss rod an anti clockwise turn to slacken it and see what the difference is?
say 1/2 to 3/4 of a turn.
edit
On reflection and looking back at your original post you say that the bass side has a backbow, whilst the high E side has front bow - yet there is only one line drawing which seems to indicate the shape of the neck at the red line on your photo?
If that's the case then my advice stands

 

[Craiguitar]

so I guess we know EBMM's stance on climate change, then!

Unrelated slightly off-topic Mini rant:
Don't you just hate the phrase 'climate change'?
This is what years ago we used to refer to as 'the climate'. i.e. when has it ever not changed?
[Rant/]

 

[TNT]

Unrelated slightly off-topic Mini ranton't you just hate the phrase 'climate change'?
This is what years ago we used to refer to as 'the climate'. i.e. when has it ever not changed?[Rant/]

Yeah, thanks to Al Gore!!