Meedleyx10
Well-known member
- Joined
- Apr 22, 2007
- Messages
- 132
Hey guys, I know i JUST started a thread last week about how I was looking at a silhouette (still am), but after some extensive test-driving of an Axis SS at my local GC, turns out the silhouette will have to wait for now
My ibanez can cover strat tones well enough for now, so the Axis will definitely be mine....oh yes, she will be mine.....first.
Anyway, here's my question. The axis I was playing has same major fret-edge issues going on. I know it's something that happens and can be taken care of, but it's not something that I want to deal with on a NEW guitar. GC is doing the 12months ssame as cash deal and I'm really considering it because the guitar looked great (killer top and some sweet birdseye spots) and it just felt right (even moreso than the other MM's i've tried out). Now I know (or at least assume) that it didn't leave the factory in that condition and that it's obviously happened since it's been in the store. Will the warranty allow me to get the fret issue resolved for free through EB customer service?
If not, are there any standard procedures I can follow to get it taken care of? For example, would I be out of line to tell GC to fix it themselves before I buy it (while still keeping my warranty valid)? I'm totally cool with just buying it, then having my tech fix it for me, but if that's the case then I would definitely want a price reduction. Is that something the dealer would be allowed to do? I know some companies have a strict policy on things like that.
As always, any help is much appreciated!
Anyway, here's my question. The axis I was playing has same major fret-edge issues going on. I know it's something that happens and can be taken care of, but it's not something that I want to deal with on a NEW guitar. GC is doing the 12months ssame as cash deal and I'm really considering it because the guitar looked great (killer top and some sweet birdseye spots) and it just felt right (even moreso than the other MM's i've tried out). Now I know (or at least assume) that it didn't leave the factory in that condition and that it's obviously happened since it's been in the store. Will the warranty allow me to get the fret issue resolved for free through EB customer service?
If not, are there any standard procedures I can follow to get it taken care of? For example, would I be out of line to tell GC to fix it themselves before I buy it (while still keeping my warranty valid)? I'm totally cool with just buying it, then having my tech fix it for me, but if that's the case then I would definitely want a price reduction. Is that something the dealer would be allowed to do? I know some companies have a strict policy on things like that.
As always, any help is much appreciated!