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mesavox

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Just for educational purposes... what is the reasoning behind not wanting to do this...? Is it a thing that everyone would be shipping thier guitars in to have it done (thus a logistical nightmare), or perhaps a matter of not really wanting to try and mess with how you would charge for such a job?

I'm in an econ class right now, so I'm kind of intrigued by the things that have been discussed in terms of options on tops, repairs, etc. and what is and isn't equitable for the company.

It seems kind of easy to assume that the EB repair shop would be relatively unbusy thinking that quality control keeps that from being a busy place... but, it's also easy to overlook just how many guitars (especially basses) go out of there and the best quality control in the world can't stop a failed electronic part that works fine one day and not the next.

Which reminds me... I still havne't got my guitar sent in... I probably already need a new RA number... lol. This college thing makes money tight at the wierdest times sometimes. I'll think I have money to do somehting, and poof... I'm broke. lol. I hope I'm not too much of a pain in the rear... I should have called and said that I coudln't send it in for a while, but I keep thinking... "next week." and then again. Next thing I know... I'm turning 80. lol. Or 30 tomorrow.... but I keep reacting like it's 80. lol
 

beej

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what is the reasoning behind not wanting to do this...?
Well I'm not an employee so I'm just speculating ... but EBMM doesn't do modification work. They'll happily set up your guitar or fix it to factory specs (warantee and non-warantee work) but they don't mod your guitar to be something it wasn't. Adding a comp nut or re-wiring it differently than the stock wiring both fall into the category of modifying the original guitar to be different than the factory spec.

Also as I understand it, adding the comp nut isn't as straight-forward as replacing the nut. The board needs to be milled to make room for the bigger nut, and this is minor surgery. Given how slammed MM is already (they're back ordered at least 6 months), accepting this kind of repair work would really slow them down.

Maybe there's a buck or two in it to do this kind of repair work, but anyone that knows Sterling knows that he isn't about making the quick buck ... he's about doing the right thing. Something we can all appreciate.
 
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SteveB

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+1 what Beej said.. (especially the part about not being an EBMM employee..)

My take on it is this.. Music Man is in the business of making guitars, not modifying guitars. They make 'em to a spec, and they'll gladly restore them to that spec, and that's about it. Thank goodness they don't dabble in other business which would distract them from their core business of making great instruments!

You can't send your Chevy Cavalier back to GM to have a Corvette engine installed. It's not what they do. There is a whole other marketplace for that type of thing.
 

OrangeChannel

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Well I'm not an employee so I'm just speculating ... but EBMM doesn't do modification work. They'll happily set up your guitar or fix it to factory specs (warantee and non-warantee work) but they don't mod your guitar to be something it wasn't. Adding a comp nut or re-wiring it differently than the stock wiring both fall into the category of modifying the original guitar to be different than the factory spec.

Also as I understand it, adding the comp nut isn't as straight-forward as replacing the nut. The board needs to be milled to make room for the bigger nut, and this is minor surgery. Given how slammed MM is already (they're back ordered at least 6 months), accepting this kind of repair work would really slow them down.

Maybe there's a buck or two in it to do this kind of repair work, but anyone that knows Sterling knows that he isn't about making the quick buck ... he's about doing the right thing. Something we can all appreciate.
That's actually not the reason....the search function would do you fellas wonders on this topic considering you'd see me asking this question and the response BP gave about how they're currently engaged in a legal distraction with ___vana...and that they can't offer retrofits at this time due to this issue (which he advised he couldn't comment on). When it is resolved they may offer this pending the outcome.
To be honest I don't see this service as making a quickbuck, but as doing the right thing to get some of us who have both versions of the nut getting it up to snuff with the current factory specs...plus I LOVE when Jon S. gets to do some work on my axes since they play all dreamy like when the come back...better than when they left.
 
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beej

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Hey OC- you're totally right on the legal issue, I'd actually totally forgotten about that!

Ok- quote from BP on the subject-

"If there is sufficient demand and people understand that their guitar gets routed then we may...just too much on the table to start that retrofitting program now."
 

OrangeChannel

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Remember I was all "this lacking intonation will not stand...man." I'd totally ship back and pay for that service...it's only gotta be done on 2 instruments at this point...but it'd totally make a case for more in tune recordings! :)
 
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